Laineixianyuwenhu
February 4, 2025
I have stayed in more than a dozen hotels in Thailand, and this is the worst hotel I have ever stayed in. I checked in at 3 o'clock, but I could only get my luggage at 3:45, and it was very fat. Our swimming rings were all at the luggage area, so we had to wait in the hotel room. We were given the worst room on the first floor, and the balcony faced the air conditioner opposite. After coordination with the Ctrip app in China, we were given a new room at night, but after checking in, almost all daily necessities were missing. We could only call for what we needed, but each one could not be delivered in time. Some of them took at least half an hour to wait, and we had to wait until 10 o'clock to wait for a face towel at 9:30 pm. I didn't want to write this letter, but the cleaning did not refill our water the next day, and then I called for water, and I actually waited for another hour and called many times. In addition, they perfunctorily sent an apology letter and fruit (the water was still not delivered, I am sure he understood what I meant). By the way, the guest's gender was wrong in the apology letter.
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