Chenchendelvcheng
September 5, 2024
First of all, let me tell you the conclusion. You must not book their standard room. Secondly, I will choose Ctrip for booking hotels in my life.
I booked a standard room for more than 400 per night, for a total of two nights. After checking in, I found that there was a muddy road from the front desk to the room (Room 48). There was only a green broken net between the room and the outside, which was the same as if there was no net. Outside was a place where tractors went back and forth. What was even more frustrating was that there was no hot water for showering in the room. After reporting it to the hotel, he came and put it for five minutes before the warm water came out. I said I wanted to change a room, and he told me that all the rooms on the island were like this (it turned out not to be the case). After Ctrip's subsequent communication, I paid 1213 to change to the villa room (Room 2), and the room could get hot water in three seconds! It was a slap in the face of the front desk! ! ! The villa room type is still OK, it is large and relatively clean, and it is very close to the snorkeling spot. If you want to book this hotel, it is recommended to book the villa room type. The picture below is the villa room type. The standard room is so bad that I didn't take a picture! The service is really average, and the attitude is completely different from that of people on Phuket Island. I am still angry about the male receptionist who vowed not to let me change the room type!!!
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