SpringHill Suites Pittsburgh North Shore

The staff were all very friendly and knowledgeable. The continental breakfast was decent, but not great. The location is fantastic if you're in town for a ballgame. However, my room was at the very north end of the hotel near the highway and the road noises at night was pretty bad/loud due to the elevated roadway. The reason for my terrible rating on cleanliness is that when I turned down my sheets, I had black flecks of something all in my sheets, as well as a long dark hair under the top sheet I could see. Additionally, I had some sort of dead bug on my side table. It looked like potentially a bed bug, so I didn't get much sleep the only night I was there. I'd recommend this hotel to stay at with a few caveats of asking for a room on the south end of the hotel as well as checking your sheets as soon as you get into your room.

Great stay!

I stay three nights. I have used spring Hill suites in different locations before and have been satisfied but this location was very different. First the good part. The location is literally right across the street from the ticket office corner of the ballpark which is what I wanted. However, there are other hotels that are right across the street from the ballpark including Holiday inn Express and Hyatt place which I would probably pick next time. Now the bad parts. 1. This building has 10 floors plus the basement and only has two elevators. One of the elevators was out of order the whole entire three days of my stay. Needless to say this is a strain during busy hours like in the morning during breakfast or an hour before the ball game. 2. My sink was clogged. See photos. 3. When I arrived there was only one person at reception and they were not wearing any branded staff uniforms. This was consistent throughout my stay. 4. I received a high flor room facing Holiday inn Express. It was very dark with dim lighting and I was with a companion with bad eyesight. When we complained about how dark it was upon arrival they said they could not help us and would not change our rooms. We even ask for an extra lamp and they said they were out. 🙄🤷 5. Like I mentioned previously I have stayed at SpringHill suites before and this particular place was subpar compared to the others.

Hotel was very clean and conveniently located within the city. Hotel staff was extremely friendly.

Easily accessible to areas around the city. The parking rate is ridiculous.

My husband and I forgot deodorant and asked the front desk where to go to a drug store. They asked what we needed and I told him deodorant. He opened a draw and gave us one for men and one for women. I was so surprised and asked how much? He said complimentary. That was awesome!!

You figure they have a hot tub when they advertise having a pool, but they didn’t. Could be more clear on that.

Perfect location for our mini-vacation. Walkable to venues in the cultural district.

Very accessible. Beautiful hotel! Great staff!