Hotels near Flox Store, Prato

Hotel recently opened in a good location, motorways and industrial areas just a few minutes away, as well as the centre, with free parking just a few meters away. The common areas are very well presented, modern and spacious furnishings, one has the impression of high quality. Very friendly and attentive staff. Very nice room, with access to the patio with swimming pool, furnished with style and with the right spaces. Impeccable cleanliness, comfortable bed, maybe a bigger TV could have been placed. The only flaw, not a small one, is the lack of soundproofing between the rooms, in fact I heard everything the neighbor did, from the shower to the phone calls. The breakfast is good even if the tables are only comfortable if you are alone. A tip: if you want to attract business customers, breakfast cannot start at 7:30. Some flaws to fix related to youth, but the foundations are there and they are excellent. Price perhaps a bit higher than average, but the structure is worth the expense.

Chiamo l'hotel nel giorno 21 maggio chiedo informazioni e prenoto una stanza ,richiamo l'hotel per la conferma mi dicono prenotato e che il costo era di 45 euro a notte e di venire in hotel entro le 22 per il check in . Li richiamo il giorno del check in per dirlo che alle 22 ero in hotel ,mi risponde l'operatore con veemenza ,arroganza e maleducazione e mi dice che non risulta nessuna prenotazione mi riattacca il telefono ,al che io richiamo l'hotel toscana dopo pochi minuti per chiedere spiegazioni (visto che la prenotazione era stata effettuata e che l'operatore mi aveva detto dettagli quali prezzo tipo di stanza e orario check in ) nel l'ultima chiamata mi risponde sempre il solito operatore al che gli ridico della mia prenotazione con tutti i dettagli ,sapete lui cosa fa ? Mi riattacca il telefono in faccia assurdo..... Chiudo dicendo a tutte le persone che vedranno questa recensione di non prenotare mai in questo albergo . Chiudo scrivendo una parola e solo una . VERGOGNA ...........

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.

My wife and I spent one night at Villa Castiglione on our way back to France. The room was basic yet very comfortable. We ate our evening meal at Villa Castiglione with my wife having the duck breast and I had the beef filet. Both meals were excellent and the wine suggested by our server was perfect for our meal. The stay included breakfast and it was wonderful. There were choices of croissants, cereals, toast, cheese, prosciutto, clementines, yogurt and three different kinds of juices. The server made us cafe au laits and they were great as well. I definitely recommend a stay at Villa Castiglione.