Samlesbury Hotel

i love staying here evertime i visit preston. good location and closest to lot of eating joints.

Location is very convenient however only use this hotel to as a motorway drive resting place

A very comfortable stay. Very friendly and helpful staff. Couldn't fault the breakfast. We have stayed a number of times before and will definitely be back.

Friendly reception, very clean, superb breakfast, great hotel, our only criticism was the room lighting was very poor. The bulbs must have been ultra low wattage.

Stunning hotel can highly recommend

Lovely hotel , friendly staff , good breakfast and plenty to choose from . Would stay here again if I was in the area .

I had a terrible experience in the restaurant, I ordered and then waited 45 minutes for my meal. The young lad behind the bar seemed embarrassed and I was told that the chef was cooking my meal, however there was only 4 other guests in there at the time. Once it came it was stone cold in the middle, I sent it back and then waited another 20 minutes for my meal. Unfortunately it was inedible, probably the worst meal I have had in a hotel. I travel the country every week and this was terrible. The only thing I can say is that the room was ok, the lift was broken but I was told about this on check in, the hotel is clearly undergoing some renovations. Breakfast was ok at best, overcooked and a strange taste to the mushrooms. The only thing that salvaged my stay was Liz who listened to my complaints and she was sympathetic and understanding, she went out of her way to make sure the remainder of my stay went well and made a point of coming speaking to me the day after remembering my name and checking I was ok. I did refuse to eat there on my second evening, my only suggestion would be to get a chef that can actually cook.

I would not recommend this hotel in a million years. We booked a family room (we have two small children) and double room (for nana) in August 2023 for a family wedding in September 2024. They called us up the day before the wedding to cancel the family room as it was double booked. We began to search for alternative arrangements only to be called again to be offered a suite and the double room - great. That evening, however, we were called to be told that the suite shouldn’t have been offered to us - and that the double room was now unavailable too! We had the booking for over 365 days and we were given less than 12 hours notice of cancellation. We could have booked alternative arrangements in the afternoon but didn’t as we were proactively given another phantom room. The guy who called us up to cancel the second time was completely blasé. We’ve been offered no compensation or explanation for the repeated errors. At least you got to stay in the room at Fawlty Towers.