Guest User
March 9, 2024
“'This review is intended to be objective and constructive. Firstly, the good points: A lovely building with fantastic grounds and an enormous terrace. Friendly staff. Now, unfortunately, the problems: Flies! Maybe the time of year, but there were flies all over - I think they enjoyed the food as much as we did. Also, in our room, there was an infestation of tiny black flies which I had to attack before putting the light out. Reception. A bit like a dinghy large cupboard, and usually unmanned. The room keys were on a large wooden fob, almost too large to go in a pocket. Very 1960s. Breakfast was poor. Yes, full English available, but no muesli, no weetabix, the granola seemed to run out as there was none on day 3, no fruit, either fresh or other. On two of our three days there was no white sugar, and pots of jam dumped on a table without a receptacle to take to your table. I went down to the bar on day 2 at 9.25pm. The bar was shuttered, as was Reception. Just had to drink water! Our room. Overlooked the car park, and had the smallest TV I've ever come across in a hotel. About the size of a laptop. The tiny bathroom had a loose loo seat, a damaged cord to the basin light, and a filthy, mouldy step up to the shower. These problems were reported - the loo seat was fixed, but a new cord to the light came away at it's first test. We were given a reduction to what we paid, but these problems should not happen in a 3* hotel. A makeover is badly needed as it could be such a lovely hotel. Obviously very popular with wedding groups, but for those staying there - Hmmmm!'”