Popular Puerto del Carmen 4-star Hotels

I read reviews of this hotel before I came but wasn't put off - we're all different. Riu Palace - the 'older' side - is the hidden gem of this hotel. Yes it's a walk - but in this weather that can be quite pleasant after a night in the bar. Yes it's quiet (perfect for us!) and yes most of the main facilities are on the other side - main dining, entertainment, bars etc. but...the rooms are lovely, the pool is superb (always sunbeds available even if you don't get up at the crack of dawn to 'reserve' your bed), fresh pool towels every day if you want them, a great little snack bar - okay it's a bit samey but always fresh and newly cooked food with real care - bar is fab, well stocked and all the staff are so lovely over there, nothing is too much trouble. The pool toilets across there are AMAZINGLY clean, hats off to the lovely cleaners, they do an amazing job!! The 'main' bit of the hotel is also good, pleasant staff, welcoming reception and clean good facilities. The entertainment team work their socks off and are pretty good! I've seen the food criticised in reviews - during our stay it was amazing. Breakfast - the usual hot and continental selection, there are omelettes but these are cooked on a large plancha, and cut into portions to help yourself to rather than made to order (which I did miss if I'm honest). Lunch and evenings - always fresh cooked meat - chicken, duck (best I've had!), pork, beef, veal - always fresh fish served in a variety of ways, great veg selection, lovely salads and they do try to mix this up a bit with different types - caesar, Russian, Tuna niciose etc., pizza, pasta and a lovely dessert table that changes everyday with different ice cream choices. Fresh fruit is also available at every meal and in the snack bar during the day. Yes there are no ice creams other than in the main restaurant and this is different to our other AI experiences...but we coped... I have food allergies and when I spoke to the chefs they usually knew exactly what the dishes contained - very good. All in all a really great stay - this is our last night and we miss you Riu but hope to return!!

When you stay at Aqua Suites in Tías, you'll be near the beach, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This upscale hotel is 19.4 mi (31.2 km) from Playa Blanca and 16.6 mi (26.8 km) from Marina Rubicon.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 67 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

So nearly a 5* review. Just returned from this beautiful hotel after a 10 day stay and a brilliant holiday. Peurto del Carmen is lovley. Something for everyone. The Positives. The pool, hotel, chill out balcony, views are just amazing. The rooms are spotless and the breakfast area and food cannot be faulted. The breakfast/bar staff are amazing too. Had a couple of lunches here as too from the snack menu and responsibly priced. 4 euro a pint of beer 2 euro for a coffee. Sun beds were easy to obtain. I think they have put more in since other reviewers had complained about lack of them. The negatives, and this should not put you off coming but it is why i cannot give it a 5* review. On arrival you are told that if you want to use the safe its now 4 euro a day this has increased from 3 euro a day. So that would have been 40 euro then for us. If if you want WiFi in your room its 2 euro a day. So before they give you a room key they wanted 60 euro off me. Not a chance. This should be provided for free in a 4* Hotel. Luckily i had read previous reviews so bought a lock for my case and topped up my data before i came. Also if you have a late return flight they will find you room to have a shower but again only if you pay 30 euro until 3pm or 40 euro after this. Come on !! Surely you can find a room that people can spend 20 mins in to have a quick shower and a change of clothes before a long journey home. Other Hotels provide time slots for this. We ended up getting changed in the lobby toilets which to be fair were big enough for it not to be a problem. Overall the positives by far outweighed the nagatives, and i would deffinatley stay here again.

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

Located near to airport. Clean and modern hotel with good service. Hotel is directly facing the beach too. Easy access.

Just back from a lovely holiday experience in Vik San Antonio. After being unable to holiday for a few years the hotel standards have remained excellent. I've read many of the reviews over time and while we all are very different people with various expectations, there are some guests whom you could never please. There is not a single thing we could complain about in a extremely busy hotel. Accommodation, Food,Facilities Staff, especially reception staff and pool bar staff were busy and friendly. Yes a few little translation/language/accents difficulties but we are in Spain and Spanish is the language. We wish to thank the hotel and its staff for providing excellent value for money. Looking forward to our next visit.

We spent 10 days there early in July and will be gong back. The rooms were clean and reasonably comfortable. All the members of staff we interacted with were pleasant and helpful, we didn't go to the nightly entertainment much but what we did see was well put together. The food was some of the best we have had in a multitude of 4 star hotels we have stayed in. Although we had no problems with sunbeds but there did seem to a shortage mid morning, it was good to see a member of hotel staff go around and clear long term but not used towels from beds. The location of the hotel was OK close to the beach and a few shops and supermarket.

Fabulous hotel. We’re here at the moment and really enjoying it. First time at this hotel. We were upgraded on arrival so that was a bonus, and our apartment is great. The beds are massive and really comfortable, as were the pillows - very important to us!! Nice to have fridge, microwave and tea/coffee making equipment. Lovely power shower. Apartment spacious with a massive terrace - table & chairs & 2 sunbeds. Everywhere and everything is spotless. Pool area is great - I like that the sunbeds have plenty of space between them. There are also sofas along the back in the shade. Great access to beach area through the back gate. There is a book swap library with a nice quiet seating area. Great lounge - the seats are so comfortable, and entertainment from 9 pm every evening. The hotel staff, without exception, are so friendly, efficient and accommodating.. Dining room is good with plenty of choice, and I like that you can eat outside as well. We’ve been coming to this resort for over 25 years and this is the best place we’ve stayed.

We have just returned from Beatriz 14th to 28th Jan , room 2073 and we were thrilled with everything , room was spacious and clean , food had plenty of options and staff were friendly throughout , from cleaners to reception to bar staff and restaurant staff , will definitely return and would recommend to anyone, had a really great time

When you stay at Nautilus Lanzarote in Tías, you'll be near the airport, within a 15-minute walk of Playa de Matagorda and Pocillos Beach. This upscale aparthotel is 4.1 mi (6.7 km) from Puerto del Carmen Beach and 21.3 mi (34.2 km) from Papagayo Beach.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access and concierge services.Grab a bite from the snack bar/deli serving guests of Nautilus Lanzarote. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 69 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.