Pulau Perhentian Spa Hotels

This is my third time staying at Mimpi Perhentian. It is sad to share that my experience this round is the worst as compared to the first two trips. There is no toiletries refill after the room was made up because the items are out of stock. I do understand that it closing season soon because of the monsoon. However, I did pay for the room at full price. Why do I have to be the collateral damage of the weather? The bed sheet and comforter have a smell which is caused by the sheet not drying properly. On my fourth day, the room was not made up when I returned to my room at noon. I called the front desk and told them to give me a new set of towels and omit the housekeeping. At around 4pm, the housekeeping staff knocked on my door and wanted to make up the room. Hence I am not sure if they have initially forgotten to make my room or if they only have one staff to do housekeeping. On top of that, I had a rude encounter with the restaurant manager. I went diving daily at 8am hence I have made a special request to pack my breakfast (which is included in the room package) and I will collect it at noon time. On the first day, the packed food portion was too little so I requested extra fruits on the second day with the restaurant manager in the morning. She said ok and when I collected my food at noon, it was not packed. Hence I asked the waitress on duty to pack it for me instead. On the third day, I saw the same restaurant manager again and I explained to her that she didn’t pack the extra fruits for me. She said I was not allowed to pack the food after I have eaten at the restaurant. I told her that I go diving at 8am, and I have never sat down to eat. She started to raise her voice and told me that I cannot pack the extra fruits because customers are only allowed to have one portion of fruits (which looks like a portion for a child). Which I find ridiculous because I get to dine an unlimited portion if I dine in. Furthermore, I did not request the packed food for fun. I will have digestive problems if I eat and dive. The restaurant manager was not only rude and inconsiderate, it is most disappointing that she judged me when all I did was take care of my health so that I can enjoy my dives and holiday.

I stick to say that this resort is certainly a bit date and has some small defects (for example, the wooden beds on the beach are all broken)... we say that it would need a good general maintenance. Apart from this ...I can only recommend this structure: the beach in front of the resort is one of the most beautiful of the island. A few minutes walk you can reach other resorts on the island ... less expensive but Their beach is not comparable to the Pir. We took the front beach room and it was the best choice we could do: sleeping by feeling the sound of the sea waves does not have a price! The room was very spacious, and every day, when we were breakfast, the room was set up and the handwheels were changed.

Hotel best gilaaa!!, service veryyy the tiptop. Service kena dengan hotel 5star veryy friendly ye staff dia. Setiap petang akan dapat free drink and sedap ye smoothie dia. Breakfast palinggg onzz yee mcm mcm pilihan. Bilik overall okayy cuma takde tv. Plus staff akan kemas bilik and topap balik air botol if dh habis. Then, Area hotel banyak kedai makan waktu malam juga so u guys takkan boring. Mknn sedap2 cuma aga priceyyy sikit la. Jadi kene standbyyy wangg yg byk coz of dlm tu tkde atm.

We had a wonderful stay at this island resort. The staff were really helpful during the stay, especially during check-in and -out, since we were traveling with elderly family members and four kids. They made everything easy and smooth. The food was good, and the snorkeling trip was well-organized. It was also great that we could snorkel right off the beach thanks to their coral program. Kids are excited to see baby sharks around the resort jetty area. This time around, we went with the bed and breakfast option because our kids are still young, but next time, we’ll probably go for the all-inclusive package as it seems my kids were able to adapt to the excursion trips given the larger boats. Overall, we had a great time and hope to come back soon.

I wanna give some information about the garden villa and ocean villa, garden villa is way better than ocean villa , it has private yard, it’s a little far from the lobby for more privacy and peace, but ocean villa is near the restaurant and it’s not private, the residence of gardens villa should pass by ocean villas to get to their room and it’s not even beach front, it doesn’t have private yard so the guests couldn’t open the curtains and use the view 🫣it should be half price of garden villa but it’s more expensive 😑 the toilet and bathroom doesn’t have door but has view to garden. The stuff are great. 👍🏼 The food is the best in the island but totally is average. Snorkeling with firus was amazing.😝 Everything is perfect, I highly recommend this villa.🫶🏻

The hotels location and facilities are beautiful. There are 3 large swimming pools and a beach and as a result it means there is plenty of room at each location. The food in the 2 restaurants is nice and all the staff are really friendly. Though the price is a little expensive, so would recommend trying a nearby local restaurant (rosemary restaurant is accessible from the Marriott, cheap and has delicious food). The only downside to the stay was the few times we called room service for extra water and towels although promised they would bring the items they never got delivered.