Guest User
August 17, 2024
I recently stayed at h hi pune for the third time, but unfortunately, the experience didn't meet expectations. The room quality doesn't justify the price, and during my recent business trip, i encountered several issues. The room i was initially given had a strange buzzing sound, and after being moved to another room, the same issue persisted. Additionally, the refrigerator wasn't working, and i had to call housekeeping three times before it was replaced. There were no bath towels in the room either, requiring yet another call to housekeeping. Service was quite slow, with a 20-30 minute wait for even basic requests. I had a similar experience during my first visit but didn’t report it at the time.