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Latest Hotels Reviews for Quebec City

Hôtel le Bonne Entente
4.1/5102 Reviews
À notre arrivée, j’ai trouvé l’accueil froid et sommaire. On m’a demandé ma carte de crédit en garantie et on m’a dit d’utiliser le stationnement à gauche pour avoir un accès plus rapide à notre chambre, que je pourrais utiliser une autre porte (qui n’était pas très visible et que j’ai cherchée en trainant mes bagages). Aucune aide ne m’a été proposée pour nos bagages. Nous sommes arrivés en soirée et au moment d’aller nous coucher, j’ai vu qu’il y avait de l’eau au fond du bain. J’ai appelé la réception. On m’a proposé de changer de chambre. Comme il était près de 10h et que c’était un voyage en famille, j’ai refusé. On m’a dit que le bain serait nettoyé le lendemain matin, qu’une note avait été inscrite à ce sujet. Le lendemain matin, quand j’ai appelé pour que le bain soit nettoyé avant de l’utiliser, on ne pouvait pas me dire quand ce serait fait, on ne savait pas à quelle heure l’équipe d’entretien allait commencer. J’ai demandé si les clients qui nettoyaient eux-mêmes leur bain avaient une compensation et on m’a mise en attente. On m’a ensuite dit que l’équipe d’entretien serait là dans les prochaines minutes. La salle de bain a été nettoyée par un homme discret et poli. Ceci étant dit, les joints du carrelage ne sont pas propres pour autant. Pendant ce temps, j’ai commandé notre petit-déjeuner. Un peu plus d’une heure plus tard: rien. Je rappelle. Ma commande a été perdue. J’ai donc reçu mon déjeuner 30 minutes plus tard, à 11h30. Je n’avais pas de cuillère pour manger mon yogourt. Ensuite, une autre mauvaise surprise en sortant de la douche: une serviette déchirée à plusieurs endroits. J’appelle à nouveau à la réception. On m’envoie des grandes serviettes (aucune petite malgré un séjour de 2 nuits pour 2 personnes). Il y en a encore une qui est déchirée. Confiante de vivre une meilleure expérience au restaurant, j’y commande notre souper en fin de journée. Cette fois, je n’ai pas de couteau. J’ai beurré mon pain avec une fourchette. On entend tout ce qui se passe dans le corridor, les voisins qui toussent dans leur chambre et le bruit de la baignoire thérapeutique dans la chambre voisine. Seul point positif: la chambre est grande. De plus, si vous aimez le brun, vous serez conquis. Pour moi, cet hôtel se mérite deux étoiles: une pour le confort du lit et autre pour la grandeur de la chambre.
Hôtel & Suites le Dauphin Québec
4.2/5115 Reviews
Lunch: a box with a yogurt, a PERIT muffin, a cookie, a mini fruit salad and a cheese (it's the sweet box) who eats cookies for lunch???? The other box, there ”salty” offers a turkey cheese croissant, yogurt, cheese and some stuff. This croissant for breakfast is a bit heavy! I find it unfortunate that the wonderful buffet is no longer offered AND ESPECIALLY THAT THE PRICE HAS NOT BEEN ADJUSTED CONSEQUENTLY. Lots of dust in the room.
DoubleTree by Hilton Quebec Resort
4.6/556 Reviews
New clean and fresh property. Rooms are nice and spacious breakfast buffet has good variety. Menu is also very comprehensive and great. Staff is friendly and courteous. View of the golf course is pleasant. Parking is ample and free. One con is that must have a car to move. Location is peaceful and property stands alone.$200 per room deposit is way too high. Shouldn’t be more than $100
Hotel Port-Royal
4.4/5114 Reviews
Half way through our stay here. The rooms are lovely and clean, and updated to modern expectations in an old building. Staff have been wonderful. Really good value for money. The only downside so far has been the restaurant (Louise Taverne &Bar a Vin). As we were checking in to the hotel this morning, other customers told us the place is lovely but not to eat here. We decided to go anyway, just wanting a drink while we waited for our laundry to dry… and we may have thought about eating there if all was ok. We were totally ignored, despite trying to attract the attention of the man in charge of the outside area (around a dozen tables, four of which were occupied). We asked someone else if we could sit down. They referred us to him. We waited while he cleaned a couple of tables, walked past us to talk to someone, walked inside and fiddled around in there for a while, walked out again and cleaned a couple more tables, went round us to get to another table where he rearranged the setting. Walked back to near where we were standing and then turned around to chat to some people he had served since we had been there. Don’t know what sort of self-important trip he was on but we left and will not return. But… that led to a delightful experience at 900 Rue Saint-Paul across the road (separate review coming).
Fairmont Le Chateau Frontenac
4.7/5102 Reviews
Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.
Hôtel-Musée Premières Nations
4.6/5106 Reviews
Stayed for a night as a quick getaway from the kids. The hotel site is easy to reach from downtown Quebec with and surrounded by nature and the old Wendake village. The rooms are well-appointed and several touches from the Huron-Wendat people are spread around the hotel and the rooms. The fireplace in the lobby gives off a warm vibe to the arrival. Overall all the staff was very friendly and the room (119) was very spacious, clean and quiet. We also had dinner at La Traite were we tried several local dishes with the Bison smoked steak being the highlight of the evening, along with several cocktails with a indigenous twist. We took advantage of the private tour of the museum and were amazed by the guide's knowledge and enthusiasm. We got to know so many things that aren't taught in history classes and also enjoyed the interactive canoe building exhibit. Highly recommended to get away from the hustle and bustle of the city, but mostly to surround yourself with the indigenous history.

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