Les Lofts du Trésor - PAR les Lofts Vieux-Québec

Excellent location but…basically “college dorm by IKEA”. The good: fabulous location located on ‘art ally’ at the steps of the Frontenac. Spacious and clean. Easy check-in (NOTE: key pad AT YOUR DOOR is black glass- you must tap glass once to see the lighted numbers then tap to enter. THE REST: this is a VERY basic accomodation. The furnishings are spartan and school room industrial to hold up well but completely lacking in personality and comfort for that matter. No artwork to speak of. There is a full kitchen with just enough basic supplies to get by with for a couple days. The mattresses are cheap and uncomfortable. There are no throws, blankets or extra anything should you need it. Your clothes closet consists of tubing hanging from the ceiling with scarce hangers. There is NO WHERE to put your belonging other than on the floor not even a luggage rack. Bedrooms have black out shades. The living room has thin sheers. Now let’s talk about the bathroom. It’s been updated along the way but the shower door just flops around (worthless). The shower system took us 20 mins to figure out. THE BOTTOM knob is temp and be patient as you figure out which way is hot cold…takes a while. The TOP knob controls rainhead vs tub. To turn on the handheld there is a HIDDEN KNOB at base of hose where it connects to wall. Only 1 tiny bottle of shampoo provided. No conditioner/coffee/coffee filters (and they don’t tell you what type of coffee maker note-!it’s a 5 cup drip with basket so you can prepare) no paper towels, no laundry soap. Yes, there is a w/d on site and NO PLUNGER which on this Occassion we desperately needed. The commode stopped up Sunday night. Trying to flush it filled to rim and 8 hours later still would not budge. First thing in the AM around 7AM I called and emailed but no one responded. I searched and found an emergency number but was told by the person who answered he’d try to get one there by check-out at 11. Are you kidding me?????? So we basically read between the lines to use the tub for a toilet. Using the toliet brush, a plastic bag boiling water and dish soap we finally manage to clear it on our own. Unacceptable! The 2 tv remotes came with no explanation so we entertained outselves for hours in the evening trying to figure the damn thing out. All in all, yes, we enjoyed ourselves and it worked fine for a quick girls getaway but there is no way I would bring my husband here or plan to stay for very long. It’s EXTREMELY BASIC and there is NO SERVICE whatsoever ever. Final note your luggage. There is nowhere to store your luggage before or after you arrive but we found a quirky little shop five walk minutes down the hill (next to Portofino restaurant) called the “Magazin” and they were willing to store our luggage (4pc) in the back room for $32. So bottom line while the location was PERFECT, forvthe money I’d stay in a full service hotel next time.

This spot was exactly what our family of 4 needed. It was in a centralized, safe location near great restaurants, attractions and historic parts of Quebec. The apartment was extremely clean and stocked with the essentials, and despite being located at the heart of a high traffic area, was pretty quiet. And the communication and sign up / sign out experience was straightforward. Parking is relatively close and easily accessible, but be ready to do some walking up and down hills if you use car regularly.

This is a great place stat in the heart of old town Quebec City a block from the Chateau. Very lovely modern apartment with a huge kitchen that we did get the chance to take advantage of due our breif stay. The washer and dryer however were very welcome and used to full advantage as we were halfway thru a four week trip across the country.

The rooms are average (nothing special), but there is no parking, or place to park to drop off your luggage at this property. The closest place to park your car is the city hall parking lot, about 10-15 minutes away. It was difficult to carry our luggage to this location. If you have a car, I would avoid this property. Also, although it advertises AC, there is no AC in the bedrooms, just the living room-that would be a problem for summer travelers.

I would give 10 starts if I could. We are a family of 4 with two boys ages 20 and 17 so having three bedrooms was great. The apartment was huge, loved having a washer and dryer. We all loved the roof top sitting area. The location cannot be beat. Near everything you could want. Kids were able to roam around on their own as it was very easy to navigate and city was super, super safe even at night. Unit T 402 was the cleanest hotel/air bnb I have ever stayed in. Kudos to the cleaning crew! I am super picky about cleanliness and this place was spotless. The room had no oder what so ever. They had this great air exchanger thing that was new to me in addition to having AC. We are already planning on returning and we will stay at Lofts du Tresor again without a doubt. Also, my husband left behind his Air pods and one of the wonderful housekeeping ladies came all the way downstairs to look for us and returned them!!!! Thank you to the entire crew for a great trip!