Carolina1801
August 2, 2024
Five day business trip; room was not ready at 4 o’clock on Sunday, towels were wet, replacement towels were brought, and also damp, room had no wipes for the equipment. The TVs were broken, and the water fountain was not operational and filthy room was not cleaned on fourth day of stay And front desk indicated rooms were not cleaned for long-term stays even though the clean the first three days when asking for clean towels was provided three bath mats and told that all that was available offerings never change the entire stay and we margin at best the staff was defensive Not helpful and had a great deal of attitude entire stay makes us question the use of this brand in the future. Do yourself a favor and find another hotel. There are many in the area.