Riga Hotels with Pools

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

I recently stayed at this hotel for my birthday, and it was a wonderful experience. We were upgraded to a room with an old town view, which was truly stunning. Additionally, they offered us complimentary spa entrance after checkout, which was a delightful bonus. The room itself was clean, nicely decorated, and comfortable, situated on the 19th floor with an amazing view. The spa was also impressive—spacious, clean, and well-maintained. Overall, I had a fantastic stay and highly recommend this hotel for its excellent service and amenities.

We had great time at the hotel, while celebrating my husband's birthday betwen two of us. The staff is professional and friendly. The room had a great view, it was warm and smelled good. The only thing that was not exactly to our taste, was the softness of the bed, while we of course understand it is a matter of subjective taste. Was also great to have a small water boiler in the room for making morning coffee. The dinner was excellent and the breakfast lavish. Thank you!

Although the service staff is really lacking in education and lack of training, the location is definitely not to be said, and the overall facilities are still very good and worth having.

Hotel was very modern and new -- loved the chic lobby and breakfast area. Rooms are very comfortable and have everything you need (hairdryer, safe, kettle, and great wifi). Location is great and very central to seeing all the main sights in Riga. The hotel also owns a cute little bakery/coffee shop right next to the hotel that we particularly enjoyed and would recommend.

We booked a room with a city view and didn’t get it (but paid for that). Hotel shows that have a parking, but if You will go to the hotel by car you will receive a ticket from police man, so you need to find a parking place. Was loud music till 11 pm. The swimming pool experience was horrible, a lot of man had drinks and food from the local shop, nobody was there to keep on eye what’s going on, so we just left those drunk people to keep parting there.

The breakfast is very good. Just by the river, I went out and the bridge was a very nice old town. It was very suitable for the photo on the shore. The room was not too big but the bed was very comfortable. The weather was too cold.

We have stayed 2 nights in a superior double room. What I really liked about the room: very spacious, water kettle, capsule coffee maker, very decent bathroom. We were surprised to get our room cleaned every day - this is not common anymore. What I didn't like about the room: windows are from ceiling to floor but when they are open, you can exit to the street - also from the 4th floor (there are no safety railings or similar safety features). The bathroom cosmetics is as cheap as it gets; for this room category I would expect something a bit better. At least now I know what a shampoo made in PRC feels like. Don't try it! Breakfast was very diverse and super delicious. The thing that bothered me that the breakfast room is on level -1, or in cellar. No natural lighting. Hotel reception: check-in was super smooth and fast. Maximum 2 minutes, probably less. During the 3-day stay in the hotel none of the receptionists was able to produce a smile or any welcoming gesture. It felt we were not so welcome. Oh and one more thing. Upon reservation the hotel will inform you to confirm your stay via email 2 days prior to arrival. They want to collect all kind of personal data with very vague privacy policy that tells you (if you can understand the legal lingo) that all your data will be used for advertising by 3rd parties (franchises). If you, on the other hand, decide not to provide this personal data you might be denied the stay while the first night will be taken from your credit card. What a bunch of crap! And one thing that bothered us a lot. The spa. One would expect that you can visit the spa when you feel like it, but not. You have to carefully plan your visit in advance. There were so many limitations that we decided to just skip it.

A stay at Royal Spa & Hotel Resort places you in the heart of Riga, within a 15-minute walk of Corner House KGB Museum and Galleria Riga Shopping Center. This casino hotel is 0.8 mi (1.2 km) from Olympic Voodoo Casino and 0.8 mi (1.3 km) from Vermanes Garden.Relax at the full-service spa, where you can enjoy massages and facials. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.A complimentary cooked-to-order breakfast is served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.