Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 30, 2026|Studio Apartment
Guodaxiazhijian1. The room was converted from an old building, and the space was fantastic! It was about 3.1 meters wide, very spacious, practically luxury level. The bathroom facilities were good.
2. The location was excellent, right next to the central square of Riga Cathedral, and another exit was 200 meters from the river. Convenient for getting anywhere in the old town.
3. The apartment-style kitchen was fully equipped, so we cooked our own breakfast and dinner for two days.
4. Unfortunately, the hotel doesn't have a restaurant and doesn't provide breakfast.
5. A major criticism is that there was no hot water on the second night, and it hadn't been restored this morning. This must be pointed out. The hotel must guarantee a hot water supply and shouldn't have any malfunctions. If there is a malfunction, it should be resolved immediately; it's unreasonable to have no hot water the next morning! Because we were going to catch a bus at noon, we didn't contact the hotel. I washed my hair yesterday morning and didn't shower last night, so I had no idea there was no hot water last night; otherwise, I would have contacted them then. (This morning, when I was washing up, my wife told me there was no hot water last night.)
6. There was no free bottled water each day; only one bottle was provided on the day of check-in. This makes no sense for a room rate of over 1400 RMB per day.
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Price per night from:KRW 164,228
Posted on Aug 4, 2023
Colin
Beautifully restored heritage building in the center of old Riga. The classic feature of the original architecture have been preserved and complimented with a modern interior design with clean Nordic style. Rooms have a foldout sofa bed, great for families. Breakfast is simple but high quality ingredients and attentive staff. Recommend the fresh croissants and salmon and raspberry smoothies. Location in center of old town on a charming street just close enough to great restaurants and bars but quiet enough to get a good sleep.
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Price per night from:KRW 198,846
Posted on Nov 17, 2024
Dennis
We booked the hotel because the pictures were very well done and the hotel was centrally located. We were celebrating a special event and wanted a special hotel. Unfortunately, the hotel is showing its age when you look at it. The floor in the room squeaks and the room is smaller than average compared to the standard of a hotel room. Unfortunately, it wasn't really clean and the hotel has a smell that probably comes from the old carpets and furniture. Anyone who goes to this hotel must be a fanatic of old buildings and not expect any comfort! The service was also ”over the top” for the hotel. They pretend to be something they aren't, really unpleasant.
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Price per night from:KRW 227,694
Posted on Nov 15, 2023|Standard Double or Twin Room
泡泡生活The hotel has a convenient location and is very quiet. It also comes with breakfast, a rich variety of food, and you can store your luggage after checking out. It is highly recommended.
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Price per night from:KRW 119,102
Posted on Sep 19, 2024|Comfort Twin Room
Yeva_shineBeautiful hotel in very nice modern area of Riga, light and clean rooms. I’m here for the second time and I have plans to visit again
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Price per night from:KRW 183,598
Posted on Jan 13, 2026
ChrisJany
The hotel is well located on the edge of the old town, a few minutes walk from the all old town attractions, excursion pick up points and tourist office.
Excellent check in, well appointed room overlooking the river. A higher room would have been preferable, but room facilities excellent.
Although accommodation is very reasonably priced, we found the €20 pp charge for use of the spa facilities a little out of kilter.
Disappointed and surprised - especially at this time year - that we were not allowed a late checked even at the cost of €15 per hour after 1pm.
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Price per night from:KRW 141,562
Posted on Mar 30, 2026
Ska525
Paid extra, service very poor. Arrived to check-in, nobody to serve, no receptionist at the desk. Did wait around 10 minutes, gave a call, no answer, but the receptionist arrived. Then went to their restaurant, very vague service. No cocktails on the meniu (that's what we came for), asked and then the waiter gave separate cocktails menu. Finally came back to room and realised my bed sheet is dirty! Went to reception and asked to change it since we just arrived. Same person from reception came with new duvet and linen, had replace myself, meaning lack of staff if the same person does everything within entire hotel. Breakfast decent, saw people drinking wine, but it wasn't marked as it's included in the breakfast or not and bottle sits aside from all the breakfast on the bar table.
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Price per night from:KRW 101,381
Posted on Dec 5, 2025|Superior King Room
JJGGCCRRThe Pullman is a very upscale hotel, centrally located in the old town of Riga. Getting here from the airport was easy, and the check-in was smooth. The staff greeted me with a smile and provided tips about Riga. The room was clean, spacious and you could tell its been recently renovated. The Spa facilities left a bit to be desired, with a tiny pool and a sauna that didn't get too hot. Still, the restaraunt in the hotel made up for it with excellent food and service. For the price paid I was blown away. Would definitely stay again.
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Price per night from:KRW 179,064
Posted on Jul 21, 2024|Standard Room
Guest UserI recently stayed at this hotel for my birthday, and it was a wonderful experience. We were upgraded to a room with an old town view, which was truly stunning. Additionally, they offered us complimentary spa entrance after checkout, which was a delightful bonus.
The room itself was clean, nicely decorated, and comfortable, situated on the 19th floor with an amazing view. The spa was also impressive—spacious, clean, and well-maintained. Overall, I had a fantastic stay and highly recommend this hotel for its excellent service and amenities.
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Price per night from:KRW 195,343
Posted on Jun 17, 2025|Junior Suite with Sofa Bed
Anonymous UserI usually don't bother writing reviews, but this place had quite a few things to complain about.
**Location:** It's a bit of a distance from the old town, about a 15-minute walk. However, it's conveniently located right next to a large shopping mall, making shopping and dining very easy.
**First, the positives:**
The room was quite spacious, just as shown in the pictures.
Two complimentary bottles of mineral water were provided.
Slippers and toothbrushes were available (though you had to ask the front desk for them).
**Now for the downsides:**
**Service:**
The female front desk staff's English was very poor, making communication a real challenge.
The male front desk staff (who also seemed to be working as a bartender) had an unpleasant attitude.
**Facilities:**
The pillows were absolutely dreadful! The filling felt like lumpy, hard cotton, making it completely impossible to sleep!
**Booking & Room Setup:**
When I made the booking, I clearly specified 3 adults + 1 child (9 years old). After checking in and getting to our room, we found that the sofa bed hadn't been made up, but instead, they had provided a baby crib. When we contacted the front desk, their response was that ”their booking information indicated there was a small baby in the group.” Even so, is it reasonable to expect three adults to sleep in one bed?
They eventually made up the sofa bed, but only provided a single duvet. When we asked the front desk for another duvet or to swap it for a double one, we were told that housekeeping had already left (it was 6 PM at the time), and they had no idea where the blankets were...
**Late Checkout:**
When I inquired about a late checkout, the front desk staff pretended to check the booking, typing away on the keyboard, only to then say, ”Sorry, we're fully booked.” However, I quickly checked online myself and saw that the same room type was clearly available on Ctrip... In my opinion, a direct 'no' would have been far better than such a disingenuous charade!
**Conclusion:**
Based on all of this, I won't be choosing this Mercure hotel again for my next visit.
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Price per night from:KRW 102,823