Top Hotels with Gyms in Roanoke

The price of the hotel is reasonable, the breakfast is very rich, the environment is simple and clean, suitable for travel and living!

The customer service and breakfast was good. But the BED was HORRIBLE. it squeaked every time you moved on it. After a long 10hr drive I felt exhausted and just wanted a decent nights sleep, Well I felt worse when I woke up. The bed had to be old, ceiling in the bathroom was peeling i have pictures and the counter in the bathroom was never cleaned. There were old water marks on the bathroom sink. Its a good thing I travel with lysol wipes and a can of lysol. I have stayed at another springhill suites and did not have the same experience. Marriott really need to pay me for staying there. They also need to step up their game with ensuring all guest have a comfortable nights sleep. I will add photos later i took them on my business phone.

I went in the cold season, but the temperature in the room is always just right and comfortable. It is a very good location for those who enjoy the hotel life. Every one of our employees greets us and the service is perfect.

Let’s just say I was welcomed to Virginia with open arms. His name is Monté. Works at the front desk with a smile as precious as warm hug. Everything from there was set and comfortable. I didn’t need for much at all. It was refreshing to meet someone who was bright, enthusiastic and interested in much more than himself. Many spend so much time simply working their jobs. He was very purposeful in his approach & I witnessed him accept others during that stay with that same flame! I was 100% satisfied in general, but if you’re looking for the “key” to your room, he’s definitely that! Give him a visit and say hello. He was the best!

The hotel is well located. The Front Desk Staff was professional, helpful and made check in and check out a breeze. The room was standard Courtyard Fare, but comfortable and well set up. We didn't use any other facilities than stay in the room, check in and check out, so can't comment on the food and other facilities. But for what we needed and wanted, it was exactly what we needed.

I've stayed here at least once a year for many years as I travel to visit my family. It has never been updated that I recall. There were brown stains on the carpet, the bathtub faucet dripped all night, and the sheets were so thin I thought they would tear. Overall the room seemed clean but really shabby. I'll be looking for another location for my next trip even if I have to drive another hour or so before stopping for the night.

Comfortable beds, quiet setting, accommodating staff

My wife and I had booked a stay for Sunday 11/21 and Monday 11/22. We arrived to find the facility wasn't very clean, dirty and garbage in a number of areas. The room itself was reasonably clean, except for in the bathroom it appeared that someone had spilled a liquid on the wall next to the shower and it hadn't been fully cleaned. The room was in the fourth floor, with the window above the lobby. Sunday's stay was ok, reasonably uneventful. Monday, we had been out in Roanoke and returned to the room about 5 P.M. There was very loud construction noise, drilling, hammering in close proximity to our room. We ignored the noise for about 45 minutes and then contacted the front desk. The person who answered the phone said that there had been three other complaints and security was going up to advise them to stop. The noise continued for an additional 45 minutes. During our entire stay, there were a number of children present in the lobby. By the appearance, they were children of a hotel employee. There was also a dog present on Monday afternoon/evening. The children made a great deal of noise, screaming, hollering and crying. This was happening up until right at 11 P.M. Tuesday morning at 7 A.M. the construction noise began again. Hammering, drilling and cutting of metal. This noise woke my wife and I up, and prevented us from sleeping. We gathered our things and went to check out. My wife spoke to who we believe was the person in charge to reiterate our problem with the noise. The woman that she spoke to initially lied and said that she wasn't aware that there was construction noise happening. In the next breath, she said that the were converting part of the hotel into an extended stay facility, she apologized, not seeming very sincere. We were not notified upon booking the room that there was construction happening, there were not any notices posted in the lobby and nothing was mentioned by the clerk at check in that there could be construction noise. A complete waste of money! We contacted the hotel and Holiday Inn Corporate with zero satisfaction. Stay away!

Please stay at this hotel!!! The staff here was PHENOMENAL!!! My entire trip I was catered to and made sure I was very well taken care of! The amenities are wonderful and I can’t recommend this hotel enough to anyone who will listen! They have a shuttle to and from the airport, the food is great! And the front desk staff always made sure I felt comfortable and well taken care of! If you’re staying in Roanoke, this hotel is the best! And there’s a mall across the street!

It’s was a great weekend in the city! We arrived early and were able to check in at 1030am a very big plus! The room was large and spacious all amenities were neatly placed throughout the room an adequate amount of towels and wash cloths provided! The front desk morning and evening hours were pleasant and so helpful! Lobby entrance clean, breakfast area clean, pool, business center, and gym all operational a big plus! The room, the visit, the stay were perfect, I highly recommend this property!