Hotel Port

Great location and great service. And great rooms! just good

Very nice service. Nice cozy rooms. Nice surroundings and a very nice garden.

I had a very disappointing experience during my stay. The staff was incredibly unfriendly and unprofessional, which made the overall atmosphere uncomfortable. From the moment I arrived, I felt as though I was an inconvenience rather than a guest. They lacked basic courtesy and seemed disinterested in providing any form of hospitality. The rooms were also a major letdown. They looked nothing like the photos in the advertisements. The pictures online portrayed a clean, modern, and welcoming space, but what I encountered was quite the opposite. The room was outdated, poorly maintained, and lacked the comfort I was expecting. It was clear that the images used to promote the hotel were either heavily edited or taken a long time ago. Overall, this stay was far below the standards I anticipated. The combination of unprofessional staff and misleading advertisements made it a very unpleasant experience. I would not recommend staying here if you're looking for quality service and an accurate representation of the facilities.

Filthy. Booked 2 nights. Suite with “Spa tub” has black bottom. Almost every flat surface has cigarette burn marks, but “non smoking”, upholstered chairs and sofa disgustingly stained. Sewage smell in bathroom. Mentioned all this to front desk, she said “301 is our best room”… I told her that is terrifying. We decided to find another hotel, they charged us for both days anyway. “Policy”…426.00 euros. No honor

It was great Great service Room is fine We enjoy it

Parking at local car park, which is expensive. Great local transport if only one person.

The hotel is in a lovely neighborhood: Delfshaven. It is well connected to the Metro and Tram. The staff members were amiable. I needed special assistance with baggage storage, and it was no problem, although the space in the hotel was minimal. When you entered the room and watched the garden terrace, you could not believe that it was the same building. It's so lovely and modern. The room appeared freshly refurbished. Parking in front of the hotel is expensive, but they recommended a solution within walking distance. The only disappointment was the breakfast. The passion for the rooms is completely missed in the breakfast room and buffet. It was no fun to be here, and next time, I will have an external breakfast.

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