Saitama

Hotels near Urban Mirai Park, Saitama

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Urban Mirai Park

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Super Hotel Saitama Omiya West
Super Hotel Saitama Omiya WestSuper Hotel Saitama Omiya West
7.4km from Urban Mirai Park
Located within 1.8 km of Saitama Super Arena and 12 km of Saitama Stadium 2002, Super Hotel Saitama Omiya West provides rooms with air conditioning and a private bathroom in Saitama. Located around 14 km from Torin-ji Temple, the hotel with free WiFi is also 14 km away from Chosho-ji Temple. The hotel features family rooms. At the hotel, each room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. Guest rooms will provide guests with a fridge. Super Hotel Saitama Omiya West offers 3-star accommodation with a hot tub and hot spring bath. SKIP CITY Visual Museum is 14 km from the accommodation, while Kawaguchi Science Museum is 14 km away. The nearest airport is Tokyo Haneda Airport, 51 km from Super Hotel Saitama Omiya West.

GGuest User 2023.09.24
5月の埼玉出張の際に利用しました。電車遅延の影響でチェックインが夜0時を少し過ぎたにもかかわらず、とても親切かつ笑顔で対応いただけました。また、枕の残数が少なくて申し訳ありませんとお気遣いまでいただき、恐縮しきりでした。。。滞在中はとても静かでゆっくりと疲れをとることができました。 今回は朝の出発が早く、温泉と朝食を満喫することが叶いませんでしたが、次回は時間に余裕のある際に利用したいと思います。
Very Good
13 review
4.0/5
Price from
INR 4,028
per night
Check Availability
Hotel Metropolitan Saitama-Shintoshin
Hotel Metropolitan Saitama-ShintoshinHotel Metropolitan Saitama-Shintoshin
7.69km from Urban Mirai Park
Sophisticated spaces and services. As a city hotel focused on providing premium accommodation, Hotel Metropolitan Saitama-Shintoshin prides itself on its hospitality, something that has been nurtured for many years by the Hotel Metropolitan Group. The hotel offers a range of facilities and services guaranteed to satisfy even executive business travelers and more discerning female guests who have grown accustomed to living in style. Located just a 1 minute walk from JR Saitama-Shintoshin Station. Getting to the hotel is easy with a covered pedestrian walk stretching from the ticket gates of the station to the hotel, so you will not need an umbrella on wet days. Saitama-Shintoshin Station offers convenient access on JR lines from all major metropolitan stations, and shinkansen lines from the Tohoku and Joshinetsu areas and neighboring Omiya Station.

Kkotarow 2021.02.15
Stayed for 1 nights for use. It was a room with 9 floor superior twin. It was breakfast but the lunch on check-in day was also served at 5 floor cafe. (good point) The room was clean and clean. The view was not bad. It was a room with a view of the city of the new city center. The children were happy because they could see the train on the Keihin Tohoku line. I was relaxed because there was a large sofa in the room with 3 names. Apart from the sofa, the chair is also 2 legs, so you can eat in the room. I ordered pasta and sandwiches at the 5 floor cafe (cross yard) used for lunch at the cherry blossoms, but none of them were very delicious. The service is also good, but there is only a hotel and there is no hand. It was also good to have a cup of coffee, tea, mineral water, glass cup and a large mug cup. The coin laundry was not a drum type that was limited to users because it took time, but it was easy to use because the vertical washing machine and dryer were different 々. The washing machine (200 yen), the dryer (30 minutes 100 yen) and the price setting were also conscientious. (bad point) The room is described on 27 ㎡ and HP, but it was a corner room, so it seems to be a little wider. 27 ㎡ Although there is a room size above, the unit bus without washing place was a little lacking as a new hotel. The hotel Mets in Niigata, which was lower in summer, was equipped with a washroom at 28 ㎡, so I feel like it. As a reference, the pajamas were integrated up and down, the slippers were disposable type of pile ground, and the ladies' sets were in the room, and the children's amenities (slippers and toothbrushes) were also available. I think the unit bus is a bit unfortunate, but it is a good hotel overall. I think I can use it again.
Outstanding
56 review
4.7/5
Price from
INR 5,382
per night
Check Availability
Toyoko Inn Urawa Misono Eki Higashi Guchi
Toyoko Inn Urawa Misono Eki Higashi GuchiToyoko Inn Urawa Misono Eki Higashi Guchi
8.94km from Urban Mirai Park
With a stay at Toyoko Inn Urawa Misono Station in Saitama (Midori Ward), you'll be a 4-minute drive from Saitama Stadium 2002 and 11 minutes from AEON MALL Kawaguchi Maekawa. This hotel is 7.4 mi (11.9 km) from Saitama Super Arena and 7.5 mi (12 km) from Nack5 Stadium Omiya. Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 246 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.

Yyoshikawataro 2019.12.10
Usage date: 11 month 20 day 〜11 month 22 day 2 night 3 day User: 40 generation (male) Number of people Purpose: business Reservation: ANA Hotel pack I'm looking for a hotel near Urawa, Saitama, I chose it because the price was relatively cheap and close to the destination. ”Good point” It is close to the station. It is close to the commercial facility (ion mall). I think the cherry blossoms are relatively new. So the facilities were beautiful. Wi-Fi communication environment is good. The breakfast place is also large. (compared to other Toyoko INN.) ”Bad point” There is no particular point. ”Funny point” There is no particular point. ”Others” It is close to the station of Saitama high speed railway, but transfer is necessary for Urawa station. (It is convenient because it is convenient because it can be reached without transfer if it is a bus.) Thank you for using it. Toyoko INN will use 々, but it was a relatively large type and the breakfast location was large and it was a good impression. Also, because it is a station and a commercial facility (convenience store is also very convenient). I will use it next time.
Very Good
62 review
4.2/5
Price from
INR 4,063
per night
Check Availability
Royal Pines Hotel Urawa
Royal Pines Hotel UrawaRoyal Pines Hotel Urawa
10.81km from Urban Mirai Park
A stay at Royal Pines Hotel Urawa places you in the heart of Saitama, within a 10-minute drive of Saitama Super Arena and Hikawa Shrine. This hotel is 5.3 mi (8.5 km) from Omiya Bonsai Art Museum and 5.9 mi (9.5 km) from Saitama Stadium 2002. Make use of convenient amenities such as complimentary wireless Internet access, a hair salon, and wedding services. Additional amenities at this hotel include a banquet hall and a vending machine. Grab a bite to eat at Michela Buffet Restaurant, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. This hotel has 12 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite. Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

YYoujie 2023.11.03
I made a reservation for a non-smoking room because only non-smoking rooms were available, but when I checked with the hotel on the day to see if there were any smoking rooms available, they found they were available and I was able to change my room right away. From the 14th onwards, I could see Mt. Fuji in the morning and it was a spectacular view.
Excellent
161 review
4.4/5
Price from
INR 4,919
per night
Check Availability
JR-EAST HOTEL METS URAWA
JR-EAST HOTEL METS URAWAJR-EAST HOTEL METS URAWA
11.06km from Urban Mirai Park
With a stay at JR East Hotel Mets Urawa in Saitama (Urawa Ward), you'll be within a 10-minute drive of Saitama Super Arena and AEON MALL Kawaguchi Maekawa. This hotel is 15 mi (24.1 km) from Waseda University and 16.1 mi (25.9 km) from Tokyo Dome. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Full breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, an elevator, and microwave in a common area. Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

Mmerades 2019.11.01
When you search around Omiya Station, the price is quite high, and there is no hotel that meets the conditions even though it is good in a business hotel. This time I searched the map and happened to find it. Moreover, because JR is managed, the dynamic rail pack of JR East was considerably reduced. Urawa station was easy to access from Omiya station by train 1 books, and I got off to Urawa station for the first time, but there was also an atelier, and the department store was in front of the station, and I personally entered the line of the store in atelier I thought it was a station for me because I liked the p. The interior of the hotel is also quite renovated at this time? It is clean and clean. The point is high that breakfast is Denny. If it was a trip or business with a friend, it would be a pretty good choice as a hotel when there is a business around Omiya station.
Excellent
38 review
4.4/5
Price from
INR 4,705
per night
Check Availability
Urawa Washington Hotel
Urawa Washington HotelUrawa Washington Hotel
11.18km from Urban Mirai Park
With a stay at Urawa Washington Hotel in Saitama (Urawa Ward), you'll be within a 10-minute drive of Saitama Super Arena and Nack5 Stadium Omiya. This hotel is 15.9 mi (25.6 km) from Tokyo Dome and 14.8 mi (23.9 km) from Waseda University. Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a ballroom. Enjoy a satisfying meal at Chinzanso serving guests of Urawa Washington Hotel. To-go breakfasts are available daily from 7 AM to 10 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Saitama? This hotel has 3692 square feet (343 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.

LLiangyuehuiyu 2021.03.24
The price/performance ratio is very high. It is a 5-minute walk from the station, but the room is too small, it really can only accommodate one person.
Very Good
90 review
4.2/5
Price from
INR 3,552
per night
Check Availability
Toyoko Inn Nishi-Kawaguchi-Eki
Toyoko Inn Nishi-Kawaguchi-EkiToyoko Inn Nishi-Kawaguchi-Eki
15.95km from Urban Mirai Park
With a stay at Toyoko Inn Nishi-kawaguchi-eki in Warabi, you'll be 8.1 mi (13 km) from Saitama Super Arena and 9.7 mi (15.6 km) from Ueno Park. This hotel is 10.5 mi (16.9 km) from Sensoji Temple and 10.9 mi (17.5 km) from Waseda University. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM. Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 175 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided weekly.

AAnonymous User 2023.02.12
The hotel is near the station and There are many restaurants and convenience stores nearby. It is bery convenient here to stay if you are traveling around Saitama Tokyo area. Very accessible. The buffet breakfast is good too. I would stay here again.
Excellent
73 review
4.5/5
Price from
INR 4,051
per night
Check Availability
Coco Stay Nishikawaguchi Ekimae
Coco Stay Nishikawaguchi EkimaeCoco Stay Nishikawaguchi Ekimae
16.05km from Urban Mirai Park
With a stay at Coco Stay Nishikawaguchi Ekimae in Kawaguchi, you'll be within a 15-minute drive of Saitama Super Arena and Sunshine Aquarium. This hotel is 10.4 mi (16.7 km) from Sensoji Temple and 11 mi (17.7 km) from Waseda University. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toothbrushes and toothpaste. Conveniences include electric kettles, housekeeping is provided on request, and irons/ironing boards can be requested.

GGuest User 2024.02.15
The sound insulation is terrible. To be honest, the environment and hygiene are not bad. The sound insulation is so poor that you can clearly hear the neighbor clearing his throat, as well as the sounds in the corridor. People with poor sleep quality must not choose... Then, every floor is mixed with men and women, but the washing area is the same. Personally, I feel a little embarrassed... If you don't mind, please feel free... Check out at 10 am. If you are late for an hour, it is 1,000 yen. It feels a bit early.
Excellent
52 review
4.3/5
Price from
INR 2,281
per night
Check Availability
Toyoko Inn Kita-Asaka-Eki Nishi-Guchi
Toyoko Inn Kita-Asaka-Eki Nishi-GuchiToyoko Inn Kita-Asaka-Eki Nishi-Guchi
17.28km from Urban Mirai Park
Located in Asaka, Toyoko Inn Kita-asaka-eki Nishi-guchi is within a 15-minute drive of Tokorozawa Sakura Town and Saitama Super Arena. This hotel is 7.8 mi (12.5 km) from Warner Bros. Studio Tour Tokyo - The Making of Harry Potter and 10.1 mi (16.3 km) from Ghibli Museum. This hotel offers designated smoking areas. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM. Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 198 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations are provided. Conveniences include desks, and housekeeping is provided weekly.

YYingtaoxiaowazhi 2023.06.27
Express Inn The traffic is close to [Bei Zhaoxia] and [Zhaoxia Terrace], really super close! The surrounding area is also very lively! This is not Tokyo anymore So the Tokyo Metro Pass is not suitable for you The room type is slightly insufficient 1. There is a wide thick beam on the bed. I didn't notice that I stood up straight at 160 and hit my head bulge directly🥲 2. There is a mirror facing the bed; Note that the check-out time is earlier at 10 o'clock. I didn't pay attention at the beginning. After being reminded by the front desk, I quickly packed up and went downstairs. There is no extra charge for 15 minutes overtime👍
Excellent
63 review
4.4/5
Price from
INR 4,230
per night
Check Availability
Wakoshi Tobu Hotel
Wakoshi Tobu HotelWakoshi Tobu Hotel
19.42km from Urban Mirai Park
Wakoshi Tobu Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

GGuest User 2021.04.30
首都圏観光の際、大人2人と幼児(4歳、2歳)の計4人でツインルーム(24.2m2)利用しました。  室内については、当初4人では狭いかなと想定していましたが、洗面場所とベットルームの間の壁がなく開放的で、実際の平米より広く感じました(必要な時には仕切れるようロールスクリーンがうまく活用されていました)。  また、部屋全体に清潔感があり、快適に過ごせました。バストイレ別なのも良かったです。  部屋のカードキーが2枚いただけ、ホテル周辺へ出掛ける際も不便なく過ごせました。  フロントにコーヒーの無料サービスがあり、朝食も美味しく大変満足できました。  ホテル周辺には、食事処が沢山あり、ファミレス、コンビニ、ドラッグストア、アミューズメント施設(カラオケ・ビリヤード)等、一通り揃っています。ホテルの建物は複合施設となっていて1〜3Fに衣料品やレストランなどショップがあり、買い物も便利です。  アクセス性については、地下鉄有楽町線の始発駅に直結しており、都内各所への利便性が良いです。豊洲など臨海副都心へ一本で行けるところも魅力的だと思いました。  このホテルを選んで良かったです。また利用したいと思います。
Outstanding
65 review
4.6/5
Price from
INR 4,289
per night
Check Availability
See all Hotels near Urban Mirai Park

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.5/5
76 review
EeGee Stay Omiya
Omiya Ward, Saitama | 6.57KM from Urban Mirai Park
"Clean and tidy""Great amenities"
Select dates to view prices
4.6/5
55 review
Ref Omiya by Vessel Hotels
Omiya Ward, Saitama | 6.7KM from Urban Mirai Park
"Great stay!""Clean and tidy"
Select dates to view prices
4.2/5
69 review
Toyoko Inn Saitama Iwatsuki Ekimae
Iwatsuki Ward, Saitama | 2.56KM from Urban Mirai Park
4.6/5
49 review
Toyoko Inn Omiya-Eki Higashi-Guchi
Omiya Ward, Saitama | 6.48KM from Urban Mirai Park
"Great stay!""Great location"
Select dates to view prices
3.8/5
73 review
Hotel Trend Omiya
Omiya Ward, Saitama | 6.51KM from Urban Mirai Park
3.7/5
12 review
Ofuro Cafe Utatane
Kita Ward, Saitama | 5.64KM from Urban Mirai Park
3.4/5
0 review
Shindo Yamaya
Omiya Ward, Saitama | 5.35KM from Urban Mirai Park
4.5/5
156 review
Candeo Hotels Omiya
Omiya Ward, Saitama | 7.24KM from Urban Mirai Park
"Clean and tidy""Great rooms"
Select dates to view prices
4.6/5
57 review
Palace Hotel Omiya
Omiya Ward, Saitama | 7.11KM from Urban Mirai Park
"Great stay!""Clean and tidy"
Select dates to view prices
3.2/5
1 review
Petit Hotel Mio
Omiya Ward, Saitama | 6.79KM from Urban Mirai Park

Latest Reviews for Saitama hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
AAndy LeeI drove from Omiya to Kusatsu and Karuizawa, and stayed one night on the return trip. I suddenly found that this is a very convenient city. It is very convenient to go to Ueno and transfer to Narita. The nearby business district is lively, and the hotel is conveniently located. If you are going to Kusatsu or Karuizawa, , which is a good conversion point.
Daiwa Roynet Hotel OMIYA-NISHIGUCHI
Daiwa Roynet Hotel OMIYA-NISHIGUCHI
Omiya Ward, Saitama
Price per night from: INR 5073
4.2/5
Very Good
GGuest UserA very ordinary, a little old (20 years old) hotel. The room is spacious and spacious. It may be a little more reasonable than the new hotels in the surrounding area. Actually, it is said that it is an accommodation facility for a public inn and a school mutual aid association. Is that why ‥ There is a cancellation fee from 10 days ago. Here, subtle. About 5 minutes walk from the station on the deck. Super arena, convenient for eating and shopping. Passing in front of two large hospitals, the back of the prefecture's facilities. The time after the popularity disappears at night may be a little scary. The front desk staff feels very nice. This time, it was said that the non-smoking room was full at the time of booking with a very good plan, so I asked for deodorant support, but on the day of the reservation, I was assigned to that because there was a vacancy in the non-smoking room.
Hotel Brillante Musashino
Hotel Brillante Musashino
Chuo Ward, Saitama
Price per night from: INR 3909
4.1/5
Very Good
TThundering_RaidenLocation: 6mins from Saitama-shintoshin station. Opposite to Coccon City Mall Rooms: very functional. Loved the note on the bed stating that suitcases can be placed under the bed. Bathroom: typical Japanese style. No frills Breakfast: Japanese styled food. There is a vending machine for water and other drinks. Lawsons Dept store is next door. Overall: loved it. Great for short stays.
Toyoko Inn Saitama Shintoshin
Toyoko Inn Saitama Shintoshin
Omiya Ward, Saitama
Price per night from: INR 4871
4.0/5
Very Good
AAnonymous UserI was glad that the staff was kind and helpful. And the room was clean and clean and comfortable in a hotel. The nearest station is also very close and I wanted to use it again.
Super Hotel Premier Saitama Higashiguchi
Super Hotel Premier Saitama Higashiguchi
Omiya Ward, Saitama
Price per night from: INR 4384
3.8/5
FffsggrIn order to see the AFC Champions close to the stadium, but not very easy to find. After a few phone calls, the hotel specially sent people to pick up. Breakfast is generally not large. The room is large but a bit like a hostel. The service is good and the overall is still in line with the requirements.
Stay Inn Will Urawa
Stay Inn Will Urawa
Midori Ward, Saitama
Price per night from: INR 4063
3.6/5
JJINPINGGood location and convenient travel. Very quiet and very clean! We are a family holiday this time, the room is not big, the two live well, but the room facilities are a bit old!
Marroad Inn Omiya
Marroad Inn Omiya
Omiya Ward, Saitama
Price per night from: INR 3742
3.6/5
GGuest UserHotel in Minami Urawa. It is a connecting station between the Musashino Line and the Keihin Tohoku Line, but it is quite a minor station. There was an event at the Saitama Super Arena, and the hotels in Omiya were full or expensive, and when I looked for a cheap hotel in the surrounding area, I chose this because it was cheaper. Still, it was higher than usual days. The accommodation room is a single room, which will be a general business. It is a negative point that there is no humidified air purifier, but it is about time to humidify, so it is okay. The air conditioning was centralized and proudly posted ”I'm air-conditioned!”, but it was still chilly in the morning and not so warm in the daytime. It's not enough to heat it. The location is 2 minutes walk from the station and the convenience store is in front of the station. The restaurants are small in proportion to the size of the city, but it is not difficult for chain stores.
Hotel New Saitama
Hotel New Saitama
Minami Ward, Saitama
Price per night from: INR 3612
3.2/5
SSazikiRegular, Nao iria de novo
Hotel Mond Omiya
Hotel Mond Omiya
Omiya Ward, Saitama
Price per night from: INR 4265

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.