GGuest UserIf the tour to Samarkand lasts more than 2 days, Silk Road hotels are your choice. It’s kind of like a suburb, but it’s 12 minutes by taxi to the center, 20 to the train station, 30 to the airport. Most of all, this area resembles the territory of an elite country club: a huge lake with boats, the Eternal City ethno park with art studios, wine tasting, a disco, security at the entrance to the territory, and everything is green and well-trained staff. You can safely choose any of the 5 hotels; they all offer an excellent level of service. There is specialization in the types of wellness programs (well, if necessary), but in general, each hotel is a hotel with a quality mark. They changed our hotel 2 days before check-in, but as compensation they kept the same price and gave us a better room. The breakfasts are such that they last until dinner, the products are of high quality, the preparation is beyond praise... we had them for an additional fee, but were worth every cent. The rooms are medium in size, but cozy, comfortable, the equipment installed is fantastic. Maybe that's why it sometimes crashes. But all problems are resolved instantly, the staff is clearly not only friendly and polite, they have undergone special training in hospitality, this is noticeable. The hotel is brand new, but this is probably 4+, although the food is 5 points. And at the same time, the hotel remains a place where not just professionals work, but nice and empathetic people. We were late for the train, a taxi was not called, the entire morning shift was involved in solving the problem, they helped, saw us off, and worried about us as if we were family. Respect. This became our key point - not just service, but a lot of warmth and involvement.
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