Oceanfront Serenity in Gated Community Near Rosarito

There was no pool as the images showed. It was not a hotel, it was a residential property. My kids and I were looking forward to a pool as the images showed. We submitted to working with the jacuzzi thay was on the property. The jacuzzi did not work, the water was cold, and the jets did not go on because there was electrical issues. The lights flashed and turned off when we turned the jacuzzi on. I was terrified at the thought of being electrucuted in the jacuzzi. The room was humid, and only had a floor fan to work with that was not enough to ventilate the room. The ceiling fan was not an option due to electrical issues connected to the jacuzzi. I would not go back. Very disappointed, not what I was looking forward to.

Great communication

The stay was most pleasant

Place was clean , good space but refrigerator didn’t work no a/c and no hot water no pressure at all only cold water and for those that love cold shower was fine but for me wa a issue and the parking that was supposed to be for me was always occupied so I always has to look for a space around to park

Only good thing I can say about this place, is the beach view. The beach is quite dirty though. So many bad things to say about this place. First, communication is not up to par. The keyless entries don’t work well. We were locked out of the building at 3am with no one to communicate with. Luckily other guests in the building heard us knocking after knocking over 45mins. The keypad to the unit would work when it wanted to. I had to hop the balcony to get into the room. They need to upgrade their keyless locks. The unit was not clean. The cleaners didn’t even change the sheets. There was blood on the pillows, make up and we’re just disgusting. We asked for new sheets and towels and we’re told they would ask the cleaning staff, unfortunately that’s all we were told and nothing arrived. The fridge was dirty, the bathroom wasn’t too clean and overall, the property wasn’t well maintained. There was no hot water at all and the water pressure was extremely low. Just say I didn’t really get to shower my whole stay. I would never return until they fix these issues. I would highly recommend to stay away

This place is amazing! The view! Oh my gosh! I didn’t want to leave. I’ll def be coming back again and again. The communication was clear and you have everything you need.

To Many step's when moving in or out, Parking for full size truck no great,

Everything was perfect the host was great help answer all my questions and helped in everything I need it… Only thing (-) was there’s no hot water I like showering with steaming hot water the water was warm:(

Really really enjoyed staying here! The view was amazing and we got to see dolphins and seels from our balcony not to mention the sunsets were breathtaking. The rooms were big and spacious and clean with fresh towels. There was a community pool we could use which was warm and very nice to swim in. The location is in a safe gated community and the guards were very pleasant and always made us laugh. There is cute restaurants and cafes that had amazing food and drink with a great view and service .Everything we needed was there for us. We had a slight issue with the hot water when we arrived but it was resolved immediately without delay by Francisco . The person whom I spoke with was Jennifer and she was so helpful and friendly. This is definitely a place that I will be coming back to and recommend all to go to.