Santo Andre Hotels with Airport pickup service

With my great regret, a space with potential and simply without maintenance. It's little or no. We've just arrived, it was allocated to us room where TV was not working, the room was with an unsupportable heat, the bathroom gardens a miserable dirt. I called the room for the reception, insisted, it was 15:30, no one answered, I moved there and realized the staffer was alone and working. (as well as the support for bar and pool, only 1 official for a almost complete establishment, since the mini GP in the Melides cartridge was on that weekend and rented rooms for stay). I asked the reception staff whether the room had been seen before I was assigned and said yes (impossible and concerted not knowing). I was assigned another room as obvious... The area of the bar is swimming pool is sad as they don't give a swab when the day comes to clean the cocoa of the birds that was on the mountains. Several customers commented on the same and even a child was hurt in the grass area with so much as much as it had there, parents complained to the poor bar/pool official who was unfatiable and sympathetic. To not return, it is from those places with brutal potential and it's only going once