Hotels near Finish Line, Saugus

Four Points Wakefield MA has become my monthly go to hotel since June of 2022. I have made this my regular destination for work travel while staying in the Boston area for the week. This location is ideal for easy access to all major highways and my clients north and south of Boston. The main reason I keep coming back is because of their people, they are industry difference makers. Front Office Manager Ed, Steven, Mike, Alyssa in the restaurant and Nadia in Guest Services are some of the most exemplary staff I have ever encountered. Some of which have been come good friends. In walking distance to Four Points is Market Street, an upscale outdoor retail and dining masterpiece. Market Street has some of the best local restaurants in one place, to name a few of my regular favs...Davio's, Burton's and Legal C Bar. There is also an Apple Store if you in a tech pinch while on travel. I would highly recommend Four Points Wakefield for any short or longer term stay. It's has become my home away from home. Their new on-site gym will be ready soon, I can't wait! Keep up the great work Ed and Team you are all doing the right thing, thank you for making your Four Points a highly consistent and reliable place to stay. I look forward to seeing you all next week.

This inn used to be really great, being cheaper than most and really well situated, being near Boston. The breakfast used to be really good also, but it’s not offered anymore. However the inn didn’t age really well. First the parking lot is in an awful state, so be careful with your car. Our room was in really bad shape: the bath tub was rusty, the AC noisy and there was a blind in the window, but no drapes, so the sunlight was entering the room by the side in the morning, waking us up. The ice machine wasn’t working. And there was only one set of towel in the room for two queen beds. Note that there is no service in the room, nobody come to make the beds and empty the trash. The worst part for us pas the problems with the door. On the second day of our stay, we realised that the door of the room wasn’t locking at all. We were assured that it would be fixes first thing in the morning, but when we arrived the following evening, the door was still unlocked. We were lucky that nothing was stolen. I tried to talk with a manager to request a discount and was told they would contact me during the week, but they never did. I tried to contact them through Expedia and they didn’t care to offer anything. Lately I tried to contact them directly and once again they assured me they would call me back, but 2 weeks later I still didn’t hear for them. This hotel and the management clearly didn’t care for their clients and the quality of their installation, so avoid this place.

The room facilities and other facilities are basically the same as the Wynn in Las Vegas, and they are also similar to those in Macau. Even the English on the toiletry box is bigger than the Chinese. This price is very good value for money for hotels of the same class in Boston. However, the hotel's food is inconvenient and there are many gamblers, which is a bit troublesome. The quality of front desk staff varies. The employees at the beginning were pretty good, but the employees you know later were much worse.

Overall very satisfied

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

I would say the only thing positive about this location is the rooms. They are super clean and updated. As well as the night time manager is super accommodating. As far as the other employees they could care less. Night time manager even charged me half the deposit because I frequent here. The elevator is beat up and dated. The carpets in some hallways haven't been deep cleaned since the 1800s. Mostly all the soda and snack machines steal your money. The pool is surprisingly decent. I have only ever taken a swim once. The best thing is they allow animals for free. My little guy loves the night manager because he gives him treats constantly. This hotel has some super potential. Because you can hop on 93 and be in Boston with no traffic in 15 mins. Right next to market basket and some shopping/restaurants. If they renovated. Cleaned up and hired some more staff that care like the night shift manager, this place would be sold out every day without a doubt. Definitely room for improvement no doubt about that. But it is well worth the price. The rooms and beds are EXTREMELY nice. Just a drive away from Boston. Highly recommend solely off the rooms and beds in the room!

The Hotel Salem is in the downtown, dozens of shops and dining options practically out the door (or in the hotel - check out The Roof or The Counter depending on weather/season). Incredible staff all around. Most of my days were walking in one direction, checking out local spots, then stopping back at the hotel for a quick respite before heading back out.