Baymont by Wyndham Savannah/Garden City

Excellent place to stay

The staff was great above average helpful The shuttle went downtown free The room was not clean

I, realistically, expected more from a Wyndam property, but I was wrong! At checkin there was a stale tray of left over cheese and crackers on the counter (it's one thing to offer guests a snack, another to leave dried cheese out). The room was smelly, the carpet disgusting, the bed cover not clean, the bathrooms not tidy and everything from the tv wires to the ac was in need of repair. The halls were loud late into the night with loud music, and the guests in the next room kept messing with the adjoining door and laughing. We were so worried we piled luggage against the doors. When I told the manager, she said we could leave but she wouldn't refund any of the money. I even offered to pay for the one night and just asked to cancel the remaining time, but she wouldn't consider it and was extremely rude. We felt unsafe and felt like we had no choice but to leave losing it all. I took pictures of everything and contacted ******* and Wyndam directly. ******* had a 8 rating for the hotel. Both were apologetic and offered points, but neither could get the manager to give any kind of refund. I hate to say it, but never again, Wyndam; you lost my business.

Everything was great! Rooms were clean staff was wonderful!

Good service but the room was okay. A little bit on the older side (could use some new paint, TVs, new floor/rug).

It is located in an industrial area. You will be woken up multiple times a night by train horns. There currently is construction up the road so you have to take a detour. There isn't an option to have the fan running all the time so the room gets hot, ac kicks on and then it's cold. The remote for TV only turned on/off and volume. I couldn't get the guide or change channels. Also, my room was by the lobby and they vacuumed in the middle of the night. I left 2 nights early , even though I couldn't get a refund , it was that awful. The room is clean though.

Property is rundown. Furniture is worn out. Lamp missing bulb. Can not contact front desk from room phone because phone did not work. Manager offered another room but phone was not working there too. So we did not change room. Bed was ok, hot water for shower was adequate. Breakfast was ok.

We are pleasantly surprised. The staff was incredibly nice, it was very clean. Jodi at the front desk was so nice. They have a small breakfast in the morning. Our only disappointment is they didn't have a pool. They do have a complimentary shuttle which you will definitely need to go downtown.