Guest User
September 27, 2024
We visited for a week in September 24, we were celebrating our wedding anniversary and joined by our parents. First an most importantly the hotel who I'd advised of this upgraded not only ourselves but my parents to a full suite from a junior, and wow, just wow. We've stayed in a lot of lovely rooms and suites but it was huge! 2 rooms, 2 bathrooms and 2 balconies! They'd also arranged flowers, a fruit bowl and a bottle of wine which was amazing of them. 1st the room. The suites are amazing beautifully decorated, amazing views and everything you could want in terms of toiletries etc. There is a mini bar with soft drinks and beer, I tipped the mini bar guy daily and he got me a range of beers including estrella and carlsberg. Jacuzzi bath, slippers and robes and plenty of towels. 2. The pool, the absolute wow factor of the resort, it is huge and beautiful. Thanks to the size it never feels busy and never an issue getting a sunbed. Kids water park is the best I have seen, amazing setup and so popular. The big slides again are absolutely brilliant for a resort, I had so much fun of them. Word of caution, there are height restrictions of 1.2m which they take seriously. Not a criticism as I understand it's for a reason. 3. Drinks, premium spirits are served which is a big plus, however they don't measure and are very generous! The downside is most feel like drinking neat spirits which can be a bit over bearing. I didn't drink much wine but was told it was good, the beer is efes which is tasty and popular. 4. Entertainment team - great bunch, very enthiastic! try to get you involved in everything but accept when you don't want to. We had an issue with one of them, on the 1st day he took my 4 year olds shark sunglasses and wondered off (as a joke) an hour later we had to tell him it was too far and he gave them back. Day 5 he did it again but didn't return, after asking him 5 times throughout an entire day where are they and being told ill go grab them now, he still didn't and with an upset child I became annoyed and told himsto stop ignoring us and get them immediately. We all over a joke and fun but it was too far and then clearly just lying to us. A few hours later Anyur the ents manager came with a new pair of sunglasses and a toy car. she was great and very apologetic, handled it fantastically, it's just a shame the guy couldn't have just said I'm sorry I've lost them and that would have been the end of it. But again, the rest of the team are fantastic. 5. The beach, absolutely beautiful. Lovely beach, well maintained, life guard as well as bar, plenty of beds and beautiful warm sea. 6. The food, sadly this is the only real negative for me. I'm a massive food and will eat literally anything. I'll highlight firstly I was the only one out of five of us, however the first night I caught some form of bug/food poisoning and spent the next 24 hrs extremely ill. A common comment from others which I fully agree with, is unless it's cooked there a