JOYA Hotels in Shanghai

I booked two rooms at Lujiazui Xiyue this time, and the overall stay was incredibly therapeutic – highly recommend it! The location is right by the Huangpu River in Lujiazui, with a long riverside promenade downstairs, perfect for walks or morning runs. It's also close to the Bund and the Pudong Art Museum, making it very convenient for getting around by taxi. The river view rooms with floor-to-ceiling windows offer an unbeatable panorama, with stunning day and night river views and the captivating night lights of the Lujiazui skyline creating an amazing ambiance. The rooms are clean and elegant, with brand-new, high-end facilities, including a Dyson hairdryer and smart toilet. The bathroom design is practical with a wet and dry separation. I must particularly praise the service; the front desk staff are professional and thoughtful. Employee Brant was gentle and reliable, responding super quickly to any requests – the attention to detail was top-notch. The rooftop breakfast offers a rich variety of Chinese and Western options. Enjoying delicious food while admiring the river view made for an excellent dining experience. It's definitely on my list for a return visit!

Environment: About 30 minutes from Hongqiao Airport (both subway and taxi take similar time). Service: Check-in and check-out were very convenient, and they gave a small gift upon departure. Facilities: The restaurant on the 12th floor offers a rich selection of Chinese and Western breakfast items, along with à la carte snacks and noodles. Hygiene: Daily cleaning with all consumables replenished.

The facilities are top-notch and really well-maintained. Housekeeping was prompt and thorough. Plus, the location is super convenient for transport and dining. Xiao Hai at the front desk was absolutely amazing – impeccable service from check-in to check-out! Hope the hotel keeps up the great work!

The hotel's interior is very modern with new facilities and a large mirror. My check-in experience was great. The best part was the restaurant – delicious food and a beautiful ambiance. I especially loved the noodles! The toppings were fantastic. However, the hotel's cleanliness in some details could be improved. The King Koil mattress, which they boast about, felt rather ordinary. Comfortable, but not amazing. The hotel is tucked away in a quiet spot despite being right next to Liucheng New World, with plenty of great food and drink options nearby. The minibar is refreshed daily with a good variety of drinks.