JOYA Hotels in Shanghai

The location isn't the most convenient - a bit tricky to find and out of the way compared to other spots in Lujiazui, so plan for extra travel time. That said, everything else made up for it. The service was excellent throughout attentive, friendly, and quick to respond to requests. What really stood out was the robot food delivery - it was such a fun, efficient touch bringing dishes straight to the table, and it made the whole dining experience feel modern and smooth. Would come back despite the location hassle, just for the service

Excellent stay, highly recommended! There's a small shopping mall right next door, perfect for some retail therapy and grabbing a bite. I stayed with friends and would definitely consider coming back. The front desk staff was incredibly nice and very helpful in resolving any issues. Thumbs up! 👍

This is probably my fourth time staying here, and it's always my first choice whenever I visit Shanghai. The experience was great as usual. The front desk staff were warm and attentive; when I realized the air conditioning was blowing directly on me in the middle of the night and making me uncomfortable, they immediately helped me switch to a new room. The gym is well-equipped and clean, and breakfast was quite good. One morning, the air conditioning in the restaurant seemed to be broken, and it was very hot on the top floor, which affected the dining experience, but overall it was still acceptable. I'll definitely come back next time!

I booked this hotel for the F1 race, expecting a basic business hotel. I arrived very late, past midnight, due to traffic, and was in a terrible mood. To my surprise, the hotel was incredibly warm and thoughtful, with a beautiful garden-style ambiance – absolutely loved it! Even our very picky group was thoroughly impressed. Everything, from the check-in experience and the butler service to the hotel's pleasant aroma and even the breakfast, was perfect! Sorry for rambling...