Name: JOYA Hotel Hangzhou Qianjiang CBD
Address: Hangzhou, China
Rating: 9.6

China

Shanghai

Chengdu

Hangzhou

The location isn't the most convenient - a bit tricky to find and out of the way compared to other spots in Lujiazui, so plan for extra travel time. That said, everything else made up for it. The service was excellent throughout attentive, friendly, and quick to respond to requests. What really stood out was the robot food delivery - it was such a fun, efficient touch bringing dishes straight to the table, and it made the whole dining experience feel modern and smooth. Would come back despite the location hassle, just for the service

This is probably my fourth time staying here, and it's always my first choice whenever I visit Shanghai. The experience was great as usual. The front desk staff were warm and attentive; when I realized the air conditioning was blowing directly on me in the middle of the night and making me uncomfortable, they immediately helped me switch to a new room. The gym is well-equipped and clean, and breakfast was quite good. One morning, the air conditioning in the restaurant seemed to be broken, and it was very hot on the top floor, which affected the dining experience, but overall it was still acceptable. I'll definitely come back next time!

The hotel's location is excellent, with convenient transportation and comprehensive facilities. Shopping, dining, and numerous shops are all just a stone's throw away. The hotel is clean and well-maintained. The breakfast was a pleasant surprise and quite delicious. I'll definitely stay here again.

I booked this hotel for the F1 race, expecting a basic business hotel. I arrived very late, past midnight, due to traffic, and was in a terrible mood. To my surprise, the hotel was incredibly warm and thoughtful, with a beautiful garden-style ambiance – absolutely loved it! Even our very picky group was thoroughly impressed. Everything, from the check-in experience and the butler service to the hotel's pleasant aroma and even the breakfast, was perfect! Sorry for rambling...

I had a very satisfying stay during my trip to Chengdu. The room decor was tasteful, with a modern Chinese style that was perfect for photos. Breakfast was served from 7 AM to 1 PM, offering a good variety of both Chinese and Western options, including local snacks – I was very pleased. The toiletries were from Hermès' 'Shang Xia' brand, and they smelled luxurious. The location is super convenient for tourists, making it easy to shop and dine. They also offer a late-night snack service from, I believe, 9 PM to 11 PM. Although the selection isn't huge, it's great for a light bite after a day of exploring, and it's free! Coming back from shopping and enjoying some snacks really boosted my happiness. The service was also very thoughtful. Highly recommend!

My stay at the Chengdu Hi-tech Xiyue Hotel during the May Day holiday was absolutely perfect. The hotel is in a great location, making it super convenient for getting around, and the environment is clean and quiet. The front desk staff were incredibly warm and efficient, handling check-in and check-out quickly. The room was tidy and bright, the bedding was soft and comfortable, and the toiletries were well-stocked. There was plenty of hot water with good water pressure too. Housekeeping was meticulous and thorough, and the cleaning staff were very considerate. The breakfast offered a wide variety of delicious options, and overall, it was excellent value for money. The service was attentive and thoughtful, making my stay comfortable and hassle-free. I was very satisfied with my holiday stay and would definitely recommend this hotel. I'll choose it again next time.

The service was excellent. When I requested a memory foam pillow in the middle of the night, they were very quick. The room was newly renovated, and I slept really well. The air conditioning was very powerful.

Hygienics: Visibly clean.

Service: Fantastic.

Facilities: Newly renovated in a Song Dynasty style, very elegant, simple, and refined.

The breakfast congee was good for the stomach. It was very quiet during the weekdays, and while the variety wasn't huge, the food was decent. The honey was delicious and you could even take some with you. It's great to have on hand when traveling, especially if you have a sore throat – a cup can help with dryness and clear your lungs.

JOYA

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