Echarm Hotels in Shenyang

I liked this hotel because it locats in the centre of the city, subway station is a few minutes walk. It is so convenient to get around in the city. The room size is ok, and the carpets are a bit of worn-out. I liked the swimming pool, it made my stay a lot better and no bath in the bathroom was not relevant anymore.

Walking distance from Shenyang Train Station. Next to a major pedestrian shopping street, Taiyuan Lu, with a supermarket. The ”Little Europe District” on Zhongshan Lu, with Western restaurants and sidewalk cafes, is walking distance. 9th floor facilities are great--gym, pool table, Western restaurant, patio dining (no wifi, though). 23rd floor partment 1-br suite was great for the price: not luxurious but clean and well-maintained, comfy bed, kitchen with basic equipment (convection stove, not gas, unfortunately), no noise, no odors. Friendly English-speaking staff. Overall a very pleasant stay. I will come again.

A very good hotel, Ms. Dong at the front desk arranged a room with a very beautiful view for us. The service attitude was very good, and the room was also satisfactory. I will come back to Shenyang again for my next business trip.

Great experience; appreciate the warm hospitality from everyone, from concierge to front office, housekeeping to restaurant and lounge. Also loved the stunning bird’s eye view of Shenyang and the cozy night view in the evening!! Only one slight disappointment: the hotel doesn’t have any international sockets (albeit being an international brand - not sure if that’s the norm in China though). Plus-point was when the call centre staff took the initiative to send their concierge member to buy an adapter for me when I called them and was told that they didn’t have any adapters available in the hotel at that point in time to lend me. Really appreciated the initiative. Though the concierge member brought the wrong type of adapter (China to UK instead UK to China - thought that should be at least commonsensical for someone working in an international brand); and he was slightly unpleasant to deal with when he demanded for payment for the adaptor even though the wrong type was bought. He was also hesitant to escalate the issue to the duty manager at first until I really insisted. Duty manager resolved the issue seamlessly, took the initiative to bring one from their office and sent all the way to my room - again appreciate it. Overall, great environment and professional but warm hospitality. All other concierge members were also extremely helpful! Jacky also took initiative to send me a GPS location of the nearby police post when I needed to settle some documents there.

I recently had the pleasure of staying at the Holiday Inn Express Hotel, and I must say, it exceeded my expectations. The level of service provided by the staff was impeccable, and the attention to detail in terms of cleanliness was commendable. While the room price included breakfast for two, we were unable to avail of this offer due to our fasting during Ramadan. However, we definitely plan to take advantage of it next time. The hotel is situated in a quiet area, surrounded by numerous shops, and is a convenient 30-minute drive from the city center. The accommodation itself was spotlessly clean, and the rooms were comfortable and well-maintained. One minor suggestion for improvement would be to address the issue of doors banging early in the morning when the cleaning staff enters the rooms. It startled us a few times until we got accustomed to it. Other than that, I highly recommend this hotel to anyone looking for a comfortable and convenient stay.

It's a very nice hotel. The Vientiane City is right downstairs. Shopping is very convenient. There is a snack street nearby, which is great for shopping. The lobby is on the 25th floor. There is a beautiful Christmas tree and the scenery is very good. You can plan the time to watch the sunset🌄, it is still beautiful! The heating here is very good and warm in winter. The room is very clean, the bathing area and bathroom are independent, there is an independent cloakroom, and the smart toilet is also a plus. The hotel's service is impeccable and perfect. The staff from the concierge to the guest service center are all enthusiastic and professional. The duty manager Sophia helped me a lot. From check-in to check-out, I gave full marks to every step.