CityResidence Aparthotel

Buena ubicación, cerca del centro comercial y cultural de la ciudad.

The hotel overall gave the impression of being clean, but the cleaning was filthy and there was no soundproofing at all, so you could hear everything from the room next door. It said there were slippers, but there weren't any. They don't clean the room every day, and I had to apply for it, but they didn't do it even when I told the counter, so I couldn't get the room cleaning service for 6 days. It was inconvenient because only a small amount of shampoo or soap was provided. Food preparation utensils are also poor. The drain keeps getting clogged. It was uncomfortable in many ways. Distance from downtown is good. It's okay for a short visit for sightseeing purposes.

This facility is magnificent for what we have. We took the large room with kitchen and it was fantastic, equipped with everything we needed. Lidl supermarket 5 minutes walk. Two bus stops for two different buses within 3 minutes walk. Metro stop 10 minutes walk away. Tram stop 10 minutes walk away. The center can be reached either on foot in 15 minutes or by public transport as we did. The airport is about 40 minutes away and we took the metro and a bus. I highly recommend this hotel

We booked three apartments, the one occupied by me and my partner Mik was in an embarrassing state. Neglect and dirt, absolutely to be avoided. We found a double bed with the linen of a cot. Mattresses and pillows full of yellow stains. The sheets were already dirty and with hair. We slept lying motionless on the only towel they provided us. Really disgusting!!!

Terrible is an understatement. We took 5 rooms because we are a big family and we found dirty beds, broken sheets and towels. At first only one towel, we had to request at least one more. Dust, mould... It's much more. There would be too much to tell. Icing on the cake: rude staff! Absolutely avoid!

I stayed in this property with my family: we were a group of 11 people who stayed in 5 rooms (if they can be defined as such). The conditions were at the limits of liveability: dirt was everywhere, from the floors, to the bathrooms, even to the beds, whose linen (pillows, sheets and blankets) was all stained with yellow stains and blood splatters. Towels were scarce for all occupants (only one per person) and were dirty and broken. The staff proved to be uniquely rude, they even laughed in our faces at our complaints and requests to resolve the problem. My mother-in-law contracted conjunctivitis due to the poor hygienic conditions of the place. The doors were broken: I tried to turn the key several times to gain entry and the handle also came loose from the rest of the door. The floors are filthy and the bathrooms have leaks and non-functioning fixtures, with all the traces of previous stays (the toilet brush will give you the clearest proof of this). It was a waking nightmare that ruined our stay. Rather better to sleep on the street!