Hotel Il Faro

Staff are rude, breakfast is awful definitely give you food position. I would avoid this hotel. Rooms don't look like photos, very disappointed for what I paid

It wasn’t terrible but I definitely wouldn’t book again. Location wise - it is on the port so good to access the beach and ferry, however, you have to walk up ++stairs to get to the main town where restaurants and shops are. I do not believe that the room itself was worth the amount we paid. This was one of the most nicest/expensive accomodations of our trip and we were so excited for our stay here. Our room had mould in the shower, the shower door did not close properly and the bed was hard it felt like a plinth. I attempted to discuss this further with the staff regarding a change of room with no success or alternative solution to my concerns. Other than that, having breakfast included was good and most of the other staff we interacted with were really friendly and helpful. Overall, I wouldn’t recommend Hotel Il Faro to any of my family or friends visiting Sorrento.

I would think with the pictures showing a pool and daybeds these would be free but when we got there they told us they are 15euro each day to use even though we are hotel guests. The reason we chose a hotel with a pool rather than paying for 1 at the beach. Very disappointed. The showers are very small we aren’t big people and found it hard showering. Balcony was good as could rinse clothes and dry outside but just placed over the chairs. No kettle in the room but can get free coffee with breakfast. Breakfast was included which was great. Scrambled eggs, ham, cheese, danishes, juice and coffee. Location was great coming off the ferry as right at the port with luggage. If going to town it’s a big stair case up to the top or you can walk along the beach to the lift down the road which is 2 euro to use. The bar upstairs has amazing sunsets, lovely watching the sun go down and they have a DJ playing lovely slow singing music which all generations could enjoy. The drinks are slightly priced at the bar though. The restaurant at bottom of hotel was great. 7 euro Margherita pizza and you get 10% off being a hotel guest. I would probably next time stay in town as closer to everything but I like walking and hiking for exercise so the big staircase worked for me but wouldn’t for lots of people. I think the hotel may of said they have free taxi to town but not 100 % sure.

Very tight room, doesnt have minibar. The breakfast doesnt offer much. My room was with water inside the walls, that leading to the keycard not working and the lights and air condiotioner keeping turning off diring the night. Also I asked for some towels for the beach, and the staff said: " We dont have towels for you" The bar is amazing with good drinks and food.

Basic hotel. Room was large and the pool area was pleasant, but that’s where the positive comments stop. The bed was extremely hard and uncomfortable as were the lumpy pillows. The sheets and towels were worn with small holes. The air conditioner was ineffective and noisy. The shower flooded if you had it on full. We booked a sea view balcony but had a shared balcony with a supposed sea view, which was around the corner. The balcony was also a thoroughfare for staff cleaning etc. Breakfast was basic and not appealing. Staff were rude and not attentive or particularly helpful.

I stayed in Hotel Il Faro for 5 nights mid August and it was the best experience. DO NOT pay attention to any of the negative reviews here. I have stayed in many hotels across Italy and this was one of the best. Location was fantastic - so near port and the elevator to get u up to the main streets. U pay a small charge to avoid having to use the really steep climb up what looks like a thousand steps 😩. The hotel is gorgeous, staff on check in were so helpful and friendly and even helped me to book a waterpark for my two boys and were great to advise on other activities. There is an elderly lady who sits in the lobby during the day and early evening and she was always lovely to me and my boys and greeted us in Italian every morning and evening and my two boys loved that. Our room was fantastic. The reception staff were fantastic and provided us with a good big fridge for our drinks and the trim was spotless and cleaned very well each day. We all got a fantastic nights sleep each night. Beds and pillows were so comfortable. Our bathroom was huge and very modern. We absolutely loved our room and balcony. It was a marine themed room and honestly was large and way better than we could have ever expected. The air conditioning and in room multi channel TV with multiple English speaking channels was a big hit for the boys after each sun soaked day. The swimming pool and the bar ( Skyline) were fantastic also and the staff were super with my boys when they were in the pool. Drinks and snacks were very reasonable. A free breakfast was provided each day and it was plenty with good variety. The restaurant that’s connected to the hotel offered very reasonably priced food and it was here that we got the best meals all week. Their pizza was delicious !!!!!! They were so good in making dishes to suit the boys and changed them around to suit them also. There is not one negative thing I could say about the hotel. I was nervous about going to Sorrento with two small boys in the August heat but the staff at this hotel and the fabulous room they provided made it such a fantastic holiday. I absolutely loved my stay here and I most definitely plan to return - hopefully next year. THANK YOU to EVERYONE at Hotel Il Faro. U deserve 5 stars !!!!!! Niamh Keady.

Location was by the wharf sea views and a couple of dining options. Steep stairs to reach the top and access to town however there is a lift you can pay to use Breakfast area and selection was good. Great location for catching ferries or arranging tours

The sea view from our room was beautiful