Best Hotels near Australian Centre for Contemporary Art, Southbank

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

The hotel is less than a five-minute walk from the Yarra River. It is very convenient to go to the riverside to eat and play. It is only a few hundred meters across the bridge to the city center at Flinders Station. Find peace amidst the noise. You can check in by yourself, the hotel supplies are all available, there is a microwave to heat food, simple cooking utensils are useful, clean, I personally think the bed is too soft. The room decoration, the small radio station beside the bed is quite industrial style.

1 night stay Perfect location 5min walk to flinders station crown. 7 eleven across the road. Holiday inn express as always very innovative room. Bathroom ideal with all amenities in pump bottles so plentiful supply. Friendly staff with fast checkin. Free breakfast was amazing Cerial toast latte juice scrambled egg sausage hash brown bacon. 10 out of 10

Excellent apartment.Great staff and service.Nothing too much trouble.Very clean and well maintained common areas.Reception a very welcoming space. Staff very friendly, confident and efficient. Perfect location for Southbank,the City and attractions. Would highly recommend.

I booked it for S$600 for 3 nights. Very good deal and it is a very nice hotel. Spacious for 2 adults 2 children. Separate shower room and toilet. It would be nice if it comes with bathtub though. Nothing else to complain other than the inconsistency in roomkeeping service. They only topped up amenities like tissue box upon request though it was empty during room keeping. Need to request for extra pillows as only gave 4 per room for 2 queen sized beds. not within free tram zone but only 1 stop away from free tram zone. Usually we will stop at batman park stop and walk back. Links between 2 crown hotels, very convenient.

3rd time staying at Quest New Quay and it was fantastic. It's such a perfect location right on Docklands. Super clean room, bed was very cosy and comfy. Everything you need is convenient and in good order. I really have nothing to complain about! The staff were very friendly and check in and out was fast. This is my go-to accommodation when staying in Melbourne because it's simply perfect every time.

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

We were originally booked into another Arise property that suited our inner CBD requirements but a week before arriving we were contacted and advised the air-con in the building was broken and were offered a like-for-like transfer to Australia 108. After reading some very negative reviews it was with trepidation that we arrived by Uber from the airport, after an early morning flight. The instructions to call or text on arrival were clear and there was very little waiting time before were met in the lobby and told our apartment was ready, despite it being 9.30am (we were only expecting to be able to drop our bags). We were shown to our apartment on the 51st floor and were not disappointed. Although the rooms are small it was more than adequate for our visit as we only planned on using the apartment for sleeping as we had a lot of tourism things planned. Everything in the apartment was in working order and it was clean and tidy. The view was amazing - we even experienced four hot-air balloons flying past the building on their way to Yarra Valley! We received a complimentary bottle of wine and chocolates for the inconvenience of having to transfer from our original preferred location - but it really wasn't necessary as we were very happy with the change. The apartment was not serviced during our stay of three nights - but given there was a washing machine and drier, we just washed our towels each day. We preferred not having the apartment serviced anyway. The beds were extremely comfortable. There were only enough bathroom amenities for one night, but we prefer to use our own shampoo/conditioner/body wash anyway. Location was excellent - just a 2 minute walk to the Southbank/Crown ****** promenade and an easy walk into the CBD. All in all this was an excellent stay with no issues - and the staff communicated really well. Just a note - this is not a hotel - so don't book here if you are expecting hotel service with staff at your beck and call 24/7! And yes, the windows are not sparkling clean - but we were 51 floors up a 100+ floor tower - they don't exactly clean the windows every week!

Stayed for a week during one of the busiest times of the year for Melbourne - AFL Grand Final week. We had 2 rooms. Property was in a great location - so central with trams on your doorstep and walking distance to places like Fed Square, Sealife Aquarium, Crown Complex, DFO, Burke Street Mall and the free City Circle tram. Rooms were clean and a good size with a little kitchenette which was handy. One room had a larger bathroom then the other but it was still more then adequate. We arrived very early before check in and were able to store our luggage while we went out for the day. On the ground floor was a small food court with a few different cuisines and a couple of good basic “cafe styles” which served good coffee and breakfasts. Would stay here again. Only minor complaints would be that one of our rooms wasn’t ready when we checked in (and we had flown the midnight horror so really was looking forward to a lie down lol) and we had to wait for it a couple of hours BUT as said before it was GF week so they were very busy. And one of the rooms was a bit more “tired” then the other but still more then adequate. I am nit picking really. We enjoyed our stay here.

The picture on the website is for a front room. It cost us $190 for Thursday Sunday and Monday and $198 for Friday and Saturday nights. It's right on Lygon Street which is very noisy with traffic. The room had a small balcony. Curiously there's no hotel chain represented in Carlton, but having stayed at the Clocktower (which is VERY basic) we opted for this property. It does have a small lift but you walk through the carpark, past boxes and bits of old furniture, rubbish bins etc. to get to it. The room itself was quite big, with a separate bathroom (very small shower) and kitchenette area. It was clean and the towels were good, toilet paper very cheap and thin, always a worry. The air conditioner in our room stopped working the night before we left, and the bathroom door handle became very loose as a screw fell out of it. Lygon St itself looks sad, with many restaurants and shops up for lease or closed permanently, thanks to Covid. For nearly a thousand dollars for 5 nights, we will not be staying here again.