Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 3, 2025|Classic Triple Room With Eiger View And AC
Anonymous User
Right next to the train station, not a long walk, but the subway navigation was off, taking me on a long detour. I searched for a while before I found it. The hotel replied quickly to my email and sent a car to pick me up. The front desk service was excellent. It's very convenient for First and Jungfraujoch, and they can also help with booking tickets. A young man on the night shift enthusiastically suggested waiting until the next day to check the weather before booking tickets. The scenery is beautiful and the room is very spacious, but it was more expensive than the price I saw that day. Breakfast was great, very European. The scenery is beautiful.
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Price per night from:US$519
Posted on Aug 4, 2025
JuzideouzhoujiWe were traveling as a family and had specifically booked a family suite. This room was reserved more than a month in advance, and the price was quite high. However, we were very upset on the day of check-in, as the suite we were given was absolutely not the Executive View Suite I had booked. Although it was a suite, there was absolutely no view. After a long back-and-forth, with a lot of help from Trip.com customer service, we were moved to a different suite, but it still wasn't the room type I had originally booked. Since we were staying for two nights, we were moved to yet another suite on the second night, which finally matched the room type I had booked.
The hotel itself is good and highly recommended. The location is excellent, and after all, it's a five-star luxury hotel. However, the front desk staff was unfriendly on the day of check-in, which led to a very poor check-in experience.
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Price per night from:US$403
Posted on Sep 4, 2024
Guest User
It was a pretty good stay. We stayed for two more days. We will stay here again if we have the chance. I like it very much. It is a hotel on a hillside. The customer service lady of Ctrip was very nice. Due to the location of the hotel, our itinerary might not be able to catch up and we needed to communicate with the hotel to change the date. The customer service lady helped us communicate in the middle of the night. I really loved staying here!
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Price per night from:US$565
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:US$489
Posted on Mar 27, 2026
Guest User
Not close to the train station or lift station. Requires a pretty good uphill walk. About 15-20 min walk uphill from train station, and about 10-15 min walk from the ski lift/gondola. But once you get there, the location is beautiful. The hotel does offer a shuttle/e-car/bus transport. It's quiet, overlooks the town, views of the mountains, perfect secluded space. Hotel is clean, rooms are beautifully designed, compact but functional. Beds are comfortable, loved the rooms. We had a family room which was perfect for our family of four. The family room consists of two separate rooms across from each other in the hallway. In the hallway, there was a private entrance that brought you into the space where the two rooms were located. We loved this, because it turned our hallway between the two rooms into a foyer. Service was attentive and detailed. Loved the welcome beverage at check-in - nice touch, set the tone for the rest of the stay. Bar was cute and menu was creative. Patio deck restaurant was a perfect place for lunch. Amazing view of town and mountains, outdoor kitchen. Restaurant was great - food and service were wonderful. Breakfast was lovely. We do wish they would have changed up a couple things each day, because it was the same thing every day. Pool/Spa area was amazing. It had everything - sauna, steam room, plunge pool, two lounge pools, hot tub, showers. Caution: remember we are in Europe, some people may enter some of the facilities nude. We are personally not accustom to that, so it was definitely a little alarming for our children to see grown adults around naked. It would not be a bad idea for the hotel to have a policy around nudity or at least warn guests at check-in, on the website, or with signage. Wengen was our favorite place we visited on our tour of Switzerland, will be back, and when we come back it will be at this hotel.
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Price per night from:US$518
Posted on Nov 24, 2025
ericlii
The luxury hotel in the most beautiful village under the Jungfrau is quite good, with high-end facilities, dinner and breakfast are quite good. The public space in the lobby is spacious and comfortable, pleasant and comfortable. In addition, the facilities with pool and spa are quite good.
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Price per night from:US$517
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
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Price per night from:US$696
Posted on Oct 13, 2023
JAMES7985
Very satisfied! The room is large and new, and the service is attentive; the minibar has plenty of drinks; it faces the snow-capped mountains! There is a nice swimming pool; the breakfast is average! Recommended!
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Price per night from:US$330
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:US$322
Posted on Jul 28, 2025
Guest User
The hotel was excellent overall. The breakfast was fantastic, with a wide selection. Located directly opposite the train station, it's incredibly convenient for getting around.
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Price per night from:US$392