Haikou Spa Hotels

I brought my child to Haikou for a vacation this time and stumbled upon this hotel. The overall experience exceeded my expectations, truly great value for money. The hotel is situated in the heart of Haikou's West Coast, just a short drive from Leiqiong Global Geopark, Tropical Wildlife Park, Holiday Beach, and CDF Haikou International Duty-Free City. It's incredibly convenient whether you're exploring nature, taking kids to see animals, or shopping for duty-free goodies. The hotel's facilities are exceptionally well-equipped. The outdoor pool, with its dedicated children's play area and fun water slides, keeps kids entertained. There's also an indoor heated pool, a professional gym, and a ping-pong room, catering to both adult relaxation and kids' fun. You can easily fill your leisure time without even leaving the hotel. The breakfast quality was a pleasant surprise. The dishes were abundant and varied, with no repetition, and the taste was on point. It offered a good mix of Chinese, Western, and local specialties, so you wouldn't get tired of it even with daily meals. The room details were meticulously thought out, perfectly suited for Hainan's humid climate. Since the hotel is a bit away from the sea, it's not too damp. The bathroom is equipped with a full set of Bvlgari toiletries. The room's air conditioning has powerful dehumidifying capabilities, and there's an additional independent dehumidifier. The room stayed dry and fresh throughout our stay, completely free from any sticky or uncomfortable feeling. The service was thoughtful and attentive, with staff members being gentle and polite. From the front desk to the restaurant and public area staff, everyone was warm and courteous. Requests were promptly attended to, and they were patient and meticulous in their interactions, making our entire stay very comfortable. This hotel offers excellent value for money. It's a fantastic choice for family vacations or leisure stays in Haikou; you absolutely can't go wrong. I'll definitely be returning!

An established Pullman 5-star hotel. The public areas of this Nanyang-style resort are beautifully designed. The in-room amenities and decor also exude a strong Nanyang vibe. This Pullman has been around for a while, so the elevators and in-room facilities have a vintage feel. However, the overall maintenance is quite good, and they still function well enough. The room isn't huge, but the layout is nice. The large mirror and hardware in the bathroom are very high-quality, showing that the hotel put thought into its selections. The mattress was too soft, making it uncomfortable to sleep. Room cleanliness was very good. The toothbrush is made of bamboo, and the toothpaste comes in paper packaging, which I haven't encountered in other 5-star hotels. It would be even better if the bristles were softer. Overall, the cleanliness and service were good. At breakfast, dishes weren't refilled quickly enough after running out, but the view outside the restaurant is fantastic. The pool and hot spring areas are also very beautiful.

My partner and I stayed at this hotel for a romantic getaway, and I have to give a special shout-out to Helen at the front desk. We were a bit tired from our journey, but Helen was incredibly gentle and patient throughout the entire check-in process, which was handled quickly and efficiently without any unnecessary delays. We weren't very familiar with the local attractions, so we casually asked for some recommendations for food and sightseeing spots. She didn't just brush us off; instead, she thoughtfully suggested some local favorites that actual residents frequent, helping us avoid overcrowded tourist traps. Later, when we went back to the front desk to ask about luggage storage, she continued to respond with a smile, never showing any impatience. Our romantic trip for two got off to a wonderful start right from the moment we checked in. The thoughtful service significantly enhanced the happiness of our journey. We'll definitely choose this place again next time we visit.

My business stay at the Regal Haikou Coconut Grove International Hotel was absolutely fantastic! The hotel's location is superb, right next to MixC shopping mall and within walking distance to Evergreen Park, making getting around and shopping incredibly convenient. The fully smart-equipped room was spotless and tidy, with soft and comfortable bedding. The dim sum on the third floor was authentically delicious. A special shout-out to Supervisor Li at the front desk – she handled my check-in efficiently and quickly, patiently answered my questions about my itinerary and parking, providing detailed and thoughtful service. She was gentle and polite throughout, and overall, the value for money is outstanding. I'll definitely choose this hotel again next time I'm in Haikou!

This was my first time staying at this hotel. It exceeded my expectations. The pictures of the rooms on trip.com did not look that great but once I opened the door to my room I realised the rooms were very nice, spacious, clean and the bed was incredibly comfortable. We received great service from Beth in reception ( checked us in very quickly, her English was great) and Eric in the dining area who made our stay delightful.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

Hygiene: Good, clean, and the cleaning lady was very kind and meticulous. Environment: The room decoration was very exquisite, practical, and thoughtfully designed. Service: The front desk staff were generally good, with a strong service-oriented attitude. Initially, a tall man checked me in; he was a bit cold and arrogant. However, the slender girl who checked me out was very friendly and professional. When I left, someone saluted and smiled, which was very heartwarming. One minor issue was that the luggage service was too slow, slower than the average hotel, and even more so for a Ritz-Carlton. Facilities: Pros: The gym was excellent, I really liked the equipment, it was very comfortable. It wasn't overly crowded. Cons: The swimming pool was a bit small (15 meters). The pool and gym are shared with the Renaissance, so the clientele is a bit mixed. I suspect I was followed by a man (he kept swimming close to me, when I got up, he got up, when I walked away, he followed, and when I walked aimlessly, he also followed). So, ladies traveling alone should be careful! The biggest drawback was the location; it's quite out of the way, and ordering delivery was inconvenient. However, the Chinese restaurant was quite good. But there's no hotel in the city center that can compare to the Ritz-Carlton in terms of quality, so it's a matter of trade-offs.

🌻 I stayed at the Marriott Hotel for my vacation in Haikou. A butler proactively contacted me before check-in, and the check-in process was smooth upon arrival, with the staff introducing the hotel's services. The hotel's location is excellent, with a beach nearby and adjacent to the convention center. It's about 3 kilometers from the duty-free city, with a fixed shuttle service daily. 🌻 My room was on the 7th floor of the West Wing's executive level. The room was spacious, facing the sea with a balcony, offering panoramic views of the hotel. The bathroom had both a shower and a bathtub, with stable water pressure and temperature, making for a comfortable shower experience. Toiletries were complete and of good quality. The 8-foot king bed ensured a good night's sleep. Housekeeping was good, and supplies were replenished promptly. Some of the electrical outlets in the room were a bit old. 🌻 The lobby is on the 3rd floor, and breakfast is served at the Western restaurant on the 1st floor from 6:30 AM to 10:30 AM. The food variety was rich and delicious, featuring local delicacies and catering to international guests' tastes. The restaurant also provided baby cutlery. Both the Chinese and Western restaurants offer full-course meals. 🌻 The hotel facilities are comprehensive, including children's and adult swimming pools, and a natural hot spring. During the summer holiday, there were many children and various activities. Guests on the executive floor can enjoy executive benefits, such as afternoon tea from 2 PM to 5 PM at the executive lounge on the 8th floor, light snacks from 5:30 PM to 7 PM, and drinks served until 10 PM after dinner.

The service was excellent, and check-in was very fast. We were traveling with two kids, and the front desk thoughtfully upgraded our room. The hotel also provided bed rails, so we didn't have to worry about the children falling off the bed at night. The price included breakfast, lunch, afternoon tea, and a late-night snack, so we basically never went hungry all day. There's also a swimming pool on the top floor, which the kids loved. When we went, they were just cleaning the pool, and the water was freshly refilled and very clean. We'll definitely come back again.

I've stayed at three hotels in Haikou: this one, the Marriott, and the Sheraton. I was quite satisfied with the staff service and room cleanliness at the Hilton. My only dissatisfaction was with the garden's cleanliness. Compared to the other two hotels, the garden here was significantly worse – I found it to be quite dirty. If the garden's cleanliness could be improved, I believe the hotel's overall quality would increase significantly. Another issue was the lack of fixed wall-mounted clothes hangers in the room, which made it very inconvenient for hanging clothes. Also, both the Marriott and Sheraton balconies have retractable clothes lines, which yours lacks. If you're staying for three or four days, the absence of a clothesline would be a headache for drying clothes. Although you provide a mobile clothes rack, it's not ideal for families with a lot of laundry. Apart from these two issues, I'd give full marks for the guest room itself. The room facilities were well-maintained and very clean, which is a big plus. If the clothes hanger issue and garden cleanliness could be resolved, I'm sure many people would choose to stay here again.