Shanghai Spa Hotels

"So lucky! I became the 'top player' at the Kimpton Qiaotou Art Center Hotel! As a parent who loves taking my kids to hotels, I was so excited! It's so close to home! A 10-minute drive, and we can switch into vacation mode with the kids. **Environment**: The transportation is very convenient, right next to the Qiaotou Art Center. It's perfect for families with kids if you're coming for a show or exploring the Shanghai Fish area. The hotel has many outdoor areas, including a beautiful 'mini Monet garden' that really touched me with its details. Fengxian truly excels in its ecological efforts. On rainy days, you can see small snails and frogs, and the kids loved exploring. You can even spot small hedgehogs on the roads around Shanghai Fish. **Facilities**: For family trips, the children's needs are paramount. The hotel has an indoor children's pool. We booked a courtyard hot spring room and got upgraded to a suite. We confirmed with the butler a day in advance that we had two kids, and they thoughtfully prepared children's toiletries and slippers. This attention to detail was truly impressive. The room also had a small step stool and a sink for babies. Due to time constraints, it's a bit of a shame we didn't get to experience the small climbing wall in the children's center or the late-night bar time for parents. **Service**: I have to say, the service is top-notch! Especially our butler, Miss Zhou Ling, who was incredibly gentle and patient. Also, the ladies in the Chinese restaurant were so thoughtful; when our baby fell asleep during dinner, they kindly rearranged the order of dishes. The tiramisu was absolutely delicious. Because our baby was particularly mischievous, the front desk attendant was quick to provide a first-aid kit to disinfect a small wound. In the afternoon, there was a 'social highlight' with juice and cookies, which the babies loved. The evening turndown service attendant was also very kind, and there were afternoon tea snacks, welcome fruits, and cookies. **Hygiene**: It was visibly very clean, which is a big concern with a baby, especially regarding hand hygiene. The toilet layout was quite reasonable. I just wish there were tissues on the tables in the restaurant. The Chinese restaurant had quite a few mosquitoes in the evening, so I hope that can be improved. Even with the electric mosquito repellent plugged in, the mosquitoes in the room were quite resilient. Two small frogs suddenly appeared in the hot spring pool at night, which made the children very sad. I also hope they can add more trash cans in the wet areas of the room. Highly recommended! Highly recommended! Highly recommended! Easy to manage the kids, freeing up your hands – the experience is definitely excellent! The only thing that felt a bit lacking was the all-day dining buffet breakfast. The yogurt selection was a bit repetitive, and the wontons didn't taste particularly fresh. I'm a big food lover. The pizza was creative and unique, perfect for adults. Perhaps my baby was too young for spicy food. The pasta, however, was quite good."