Shaoxing Spa Hotels

This hotel is located within a wetland park, offering a peaceful environment and stunning natural views all around. The park provides shuttle services, making it very convenient to get around and explore without long walks, making sightseeing much more enjoyable. The staff are attentive and helpful; check-in was smooth, and any requests were promptly addressed. The rooms are clean, tidy, and quiet, providing a comfortable place to relax after a day of exploring. Overall, the experience was excellent. The hotel's location within the wetland is a huge plus, and the shuttle service is incredibly practical. The service was thoughtful and thorough, making this hotel a perfect choice for anyone visiting the wetland park. Highly recommended!

Let me start by explaining how to get from Anlan Xinchang to the popular Xiayanbei village (something rarely mentioned online!!!) ⬇️⬇️ You call the local businesses and tell them you're coming for a meal. The owner will pick you up and then drive you back to the hotel after your meal. (Personal experience: This usually works for restaurants, but not for coffee shops.) Now, let me share my personal experience of a three-day, two-night stay. First, the pros ✅👍 1. The hotel's location is truly superb: nestled by mountains and water, each room is a standalone villa. 2. The hotel's 'Dengyun Ladder' (Cloud-Ascending Ladder) is a major highlight. Taking it to the clifftop for afternoon tea is truly a delightful experience. The combination of the ladder and clifftop afternoon tea offers a unique experience and is very photogenic. 3. The cleaning staff (aunties) are very diligent. They keep the rooms spotlessly clean even without specific instructions. 4. The cocktails at the pool bar are delicious. Enjoying a drink 🍹 with the blue sky, white clouds, green mountains, and the pool is truly blissful. Now, let's talk about areas for improvement ⬇️❌ I'm only mentioning these because I don't want such a well-located hotel with great views to go to waste. I hope the details can be improved! This would provide a better experience for future guests, rather than just good photo opportunities. 1. The staff answering the phone and the front desk staff processing check-in were impatient 👉🏻 During my two-night stay, I proactively called to ask if there were any room upgrade benefits. The staff member on the phone was impatient (they had a condescending attitude, as if they were a knowledgeable expert explaining things to a naive person). 2. Many staff members didn't have the patience to listen to guests. Questions were interrupted before they were finished, and the answers weren't even what the guest asked. This was very off-putting. 3. The shuttle service is really infrequent!! Every time I called for a shuttle, I had to wait for about 10 minutes. The response time is too slow!! The staff explained: ”The hotel is too big...” Coincidentally, I stayed at 4 resort hotels this holiday, 3 of which had shuttle services, and they were all very large, but Anlan had the slowest response time. 4. The staff are not enthusiastic. Many don't proactively greet guests... The shuttle drivers' tone of voice was less polite than the guests'... I think this is an issue with the hotel management ❌ For example, with the shuttle service, operating outdoors in the summer heat means their workload is severely increased due to understaffing. It's so hot, it's genuinely hard for them to maintain a good attitude and temper. 5. Communication with the front desk was difficult and unprofessional... I told the front desk I wanted a shuttle to take us around to see the hotel's scenery (not during peak hours). However, when the shuttle driver arrived, he said he knew nothing about it... My friend couldn't find her hair tie and just wanted to ask the front desk for one (a cleaning lady had come to tidy up during that time). The front desk asked the cleaning lady to take the trash to the room, and the lady looked so pathetic, almost having to dig through the trash to prove it... We just wanted a hair tie, and the person in the middle of the communication was truly speechless, making the cleaning lady look pitiful. 6. The hotel breakfast variety is not extensive, and the taste is very ordinary. 7. The placement of trash cans in the room is unreasonable: in such a large room, there's only one trash can in the bathroom and one at the sink. There should be another trash can for general waste in the room (although we called the front desk and asked for one). 8. The hotel's pool setup is also unreasonable. In the hot summer, the outdoor pool has no shade, making it easy to get sunburnt when playing in the water. Coincidentally, two days before staying here, I stayed at another resort hotel. Their clifftop infinity pool had a tree planted without compromising the aesthetic, so even when playing in the afternoon, there was some shade! This way, the pool wouldn't just be a decoration in mid-summer, but genuinely usable! 9. The tissues were not new and unopened; they were only delivered after I called... 💰 Price: 4000 for 2 nights on a weekday during summer vacation. This was already a super discounted price after a group purchase. For a hotel that normally costs at least 2500 per night, the details really need to be improved. Don't disappoint future guests.

Everything was perfect. The staff were friendly and nice, and did everything necessary to make our stay as fuss free and comfortable as possible. The room was spacious, clean and comfortable. Breakfast was delicious with a good amount of variety. We loved the kids playground with the trampoline and slide and ball pool! Great place, and I’ll definitely come back here if in Shaoxing Keqiao. Thank you!

Nestled against a mountain, Shengzhou Hotel boasts expansive grounds. The business building is quite grand and impressive, with new facilities, spotlessly clean rooms, and excellent service! The outdoor parking lot has plenty of spaces, and there's also underground parking beneath Business Buildings 3 and 4 with direct access to the upper floors! It's also conveniently located near many restaurants, easily accessible on foot or by taxi! Overall, it's a great place!

Perfect for family trips. The family room was cozy and my child loved it. The hotel is conveniently located near Lu Xun's former residence, within easy walking distance. Parking is free and spacious. Staff member number 3 was very enthusiastic and patient. The yellow wine, milk tea, and stinky tofu were delicious. The overall experience was excellent. The room was very clean, with a wet/dry bathroom setup, and large, spacious windows. It also came with a Xiao Ai speaker. Highly recommended for families with children.

The hair dryer in the hotel is a bit old, and the service is nothing to say. Star-rated hotels are just different. My husband insisted on bringing a cantaloupe when he was on a business trip. He forgot how to eat it. I asked the hotel front desk and immediately arranged for a waiter to come to the room to help us cut the fruit. Thank you both. The service staff (Shen Liying, Wang Junfen) are warm and thoughtful! 👍

The hotel is in a very good location with convenient transportation. The service staff is professional and very nice. Check-in was quick. The hotel breakfast was average, and the wonton was delicious. The disadvantages are as follows. The room was good overall, but some higher places were dusty. In addition, the air conditioner can only blow air and heat, not cool, and it was quite hot in the second half of the night.

The hotel's front desk was incredibly accommodating. We arrived at 6 AM, and they immediately allowed us to check in, giving us much-needed time to rest. This was a stark contrast to another hotel (naming no names!) which made us wait in a dusty underground car park, refusing early check-in. The difference in service was crystal clear! Later, I lost my room key, and the front desk staff proactively waived any replacement fees and simply reissued a new card. It truly felt like this hotel was very guest-centric. The staff were exceptionally friendly and well-trained; they'd greet you warmly, making you feel right at home. The breakfast was plentiful and very clean, and the location is excellent, right next to Lu Xun's former residence. You can easily reach many attractions by electric scooter, and the surrounding area is lively. Honestly, it's a perfect hotel with no downsides! If I had to make a suggestion, I'd say the hairdryer in the room could use an upgrade as the model is a bit old, and the cookies in the lobby bar weren't very good. I will definitely be staying here again next time!

very nice hotel ,room is big and very clean ,very beautiful ,there is a large and soft bed ,good service staff ,i feel happy to stay at this hotel ,i will come back again

The room was clean and tidy, the pillows were soft, the cups were soft, the hot water was fast, the wireless network was fast, the traffic was convenient, the surrounding food was a lot, the hotel staff was very warm, they would say hello when they saw it, and they could solve problems in time, especially the store manager was very enthusiastic, helping with luggage, introducing check-in matters, It really makes people feel at home.