Taicang Spa Hotels

"This stay exceeded my expectations! The room was spacious and bright, with excellent soundproofing, so there was no noise disturbance. Front desk staff, Wang Yali and Wu Xiaojie, provided thoughtful and attentive service, making the entire process from check-in to check-out very smooth. It's truly great value for money, and I'll definitely be back!"

"This is my first negative hotel review on Trip.com, and it's for this place. When I checked in, I realized I hadn't booked a room with breakfast, so I bought two. Buying it at the hotel was more expensive than the Trip.com package. On Trip.com, my room type with breakfast was just over 800 [currency unit], but buying breakfast separately made the total over 900 [currency unit], an extra 90-plus [currency unit]. The staff didn't even mention it, and I only found out after comparing prices back in my room. If it was just my own oversight, that'd be one thing, but I later discovered that for this price on Trip.com, I could have gotten a free room upgrade. So why wasn't I proactively offered an upgrade during the off-peak season? Breakfast officially ends at 10 AM, but when I arrived around 9:20 AM, there were only leftovers from the already limited selection. There was only one sad-looking fried egg left. I understand making less food during the off-season when there are fewer guests, but you're charging me 109 [currency unit] per person. And the hot food wasn't even good. In the room, the duvet on the bed had dust on it, and it felt damp when I slept. The overhead shower was broken, and so was the shower attachment for the bathtub. This is the first time I've encountered toothpaste in a sachet. For this price, I also had to buy my own drinks. And who knows what brand the hairdryer was."

"The room is very good, spacious and comfortable. The front desk service is also very good, the attitude is super good, and it is a very good hotel. The room is well lit and clean. There is a campus next to the room, which is quiet enough. For someone like me who has high requirements for sleep quality, I feel that it is enough."

"On a business trip to Taicang, I stumbled upon the Jinmao Yinyi Rose Manor Hotel. It was incredibly convenient for my departure the next day. I checked in close to 9 PM, and the front desk staff were incredibly thoughtful and attentive, patiently helping me switch to a twin room on the first floor. The room came with a private viewing balcony, and stepping out, I was greeted by an elegant courtyard – a truly pleasant view. The guest room was spacious and airy, complete with a separate walk-in closet and a delicate dressing table. The TV supported screen mirroring, and there was even a thoughtful Taicang travel guide on the desk – so much attention to detail. The next morning, a light drizzle fell. I walked through the indoor connecting bridge to the breakfast area, where the food selection was plentiful and the ingredients fresh and abundant. After breakfast, I strolled through the gracefully winding corridors, enjoying the misty rain. The air was fresh and humid – so relaxing and rejuvenating. This short stay, less than 12 hours, was comfortable, peaceful, convenient, and utterly delightful. A truly wonderful business trip respite ✨"

"The hotel environment is very good, with a small garden surrounded by a circle of small villas, quiet and good air. The two elderly people have difficulty walking, so they are very happy to take a walk in the small garden and feed the fish after breakfast every day. Whether it is the lobby or the conference hall restaurant, it is very grand and bright, but it may be a long time since it was built. There are some unreasonable facilities in the room, such as there is no socket on the bedside table, and you have to go to the bathroom bar under the window by the desk to charge it, so you can't lie in bed and watch your phone, which feels very inconvenient. In addition, the temperature has risen in the past two days, and the room is stuffy. The air conditioner has been turned on for more than an hour, but the room temperature has not been lowered. Finally, a floor was changed. It was quite difficult to change rooms with two octogenarians. The air conditioner in the new room was not very good. In the end, only a little window could be opened for ventilation, which led to a stuffy sleep at night. To be honest, the attitude of the hotel from the lobby manager to the front desk restaurant waiter is very good, and they have always taken good care of my elderly. But it would be better if you ask more questions when checking in, ”The hotel entrance is under renovation and construction. Living in the south is easy to be woken up early in the morning. Do you want to live in the north?” Because we were awakened by the sound of impact drills at 6 o'clock in the morning for two consecutive days, if the front desk had informed us of this situation when we checked in, we could have avoided the rooms facing south. It was too tiring to move again, so we endured it for two days, but it was still a bit unpleasant. Finally, the Su-style noodles on the first floor of Yuebin Building were too hard and would not be cooked no matter how hard they were cooked. I was quite disappointed. However, the stir-fried dishes were unexpectedly delicious and not expensive. The elderly were very satisfied with the food. Loudong is generally okay, but I hope that they can consider the guests' perspective and be more meticulous in service."

"Especially good hotel is super cost-effective, the space is large, the decoration is very careful, there is a small singing bar too addictive, the details can feel the boss's attitude. The details are also very good, the bathtub is given a disposable bath bag, breakfast is delivered to the room by the aunt, even the toothbrush is very good! Not a general chain product, next time you come to Taicang to play, you have to live in a different room type!"