Hurghada Spa Hotels

The Solymar beach resort is not the most expensive resort in the Hurghada/Safaga area, but it’s also not the cheapest. Because of this, we were expecting it to be quite middle-of-the-range in terms of quality. At every turn, we were pleasantly surprised and delighted. The staff were friendly and courteous - whether at the reception, in the restaurant, or walking past someone watering the grass, you are guaranteed a friendly greeting. Everyone is quick to know their customers - after just a day in our usual spot on the beach, Ahmed knew our usual order. The hyper-energetic Magic Entertainment team members were also quick to build rapport and make us feel included in the resort vibes. We plunged immediately into extreme relaxation with a “honeymoon massage” at the spa, which included time in the dry and steam saunas, a special hammam exfoliation ritual on a heated marble slab, a full-body Dead Sea mud wrap, and an oil massage. The masseuses were talkative and playful - possibly not to everyone’s taste, but this seems to be the Egyptian way and certainly got me smiling and giggling along. There is not a moment of the day when you might be at risk of going hungry. From the early breakfast in the main restaurant, to the late breakfast at the beach, to the drinks and snacks on offer throughout the day at the pool bar and restaurant, there is always a wide array of quality F&B choices. There is some variation from day -to-day options, and it’s always worth checking out the “fresh-from-the-grill” area to see what the day’s speciality may be. Part of the stay includes one complementary meal at one of the two a la carte restaurants (Italian/Egyptian) where the food is a level or two up from what’s served in the buffets. Go hungry - the Egyptian meal included a starter of hot and cold mezze, a soup, a main course and a dessert (with alternative plant-based and kiddies’ menus). The resort has done a lot to ensure that it is eco friendly. Apart from the usual request to hang up towels to save water on unnecessary cleaning, they also purify their own water, which is left in your room in chilled glass bottles (it tastes a little weird, but it’s good for the planet). Overall, highly recommend the Solymar resort.

The sea view from this hotel is beautiful, and the property is quite large, giving it a real resort feel. There are about four or five restaurants, but the food is a bit monotonous and average. If you're not too picky about food and just want to sunbathe, enjoy the sea view, and swim in shallow waters, then it's a good choice. Regarding the discrimination everyone is concerned about, it definitely exists, and it's specifically targeted at Chinese guests. When dining at the Asian restaurant and another nearby one, there were several ****** waiters. They would serve white guests with a smile, proactively asking what juice they wanted, but completely ignore Chinese guests or pretend not to understand what juice they were asking for. It's not overt discrimination, but you can feel the subtle bias everywhere. From the moment I checked in at the front desk with my Chinese passport, it seemed the differential treatment began. I visited in early June during the off-season, and the hotel was noticeably empty and quiet. Yet, they insisted that buildings 3 and 4 were full and that only a ground-floor room was left in building 5. The front desk staff's attitude was also very poor. Only one gentleman during checkout and a lady named Riwan, who spoke excellent Chinese, treated Chinese guests well. It's not about tipping! Because most of the white guests I observed were 'poor whites' who didn't tip anyway – wealthy whites would be in Southern Italy, not here. Yet, the staff treated them much better. For Chinese guests, they would rudely shout 'China, China, nihao' and try to scam more money. Sigh, there were still some staff members who had good attitudes and didn't discriminate. There was also a bellboy who proactively smiled and helped me; I tipped him because I felt his service was well-deserved. In summary, that's my experience. Many Chinese tourists choose this place, roughly half of the total guests, paying the same price, but unfortunately not receiving equal treatment.

Overall, it was quite good. The location is excellent, and it has its own small private beach. It's an all-inclusive hotel. Breakfast, lunch, and dinner were all pretty average, but there was always something edible. If you have high standards for food quality, this might not be the place for you. However, it's worth mentioning that the decor is quite old; it definitely isn't a 2023 hotel. Many of the doors were broken, making it very difficult to unlock them. Also, my room didn't receive welcome fruits and drinks, even though all my friends did. I'm not sure why that was.

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach. This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children. The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group. The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.

Our stay at Steigenberger Aqua Magic in Hurghada was absolutely fantastic! The overall environment is beautiful, with lush greenery, numerous pools, and relaxing areas everywhere, creating a wonderful vacation vibe. The room was clean, tidy, and quite spacious. The bedding was comfortable, making for a very relaxing stay. Housekeeping was prompt every day, and the attention to detail was excellent. The dining experience was also a big plus. The buffet offered a wide variety of choices that changed daily, and the food tasted great, catering to different preferences. The hotel's water park is definitely a highlight, with plenty of facilities perfect for families with kids or friends looking to have fun. The private beach is another gem, with fine sand and beautiful clear water, making for great photo opportunities. Overall, the service was top-notch. The staff were friendly and responsive, making us feel very comfortable. All in all, this is a highly recommended resort hotel with great value for money, perfect for relaxation and leisure. We would definitely come back if we have the chance! 👍

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

We had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of. Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable. For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area. As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.

Great location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.

Let’s start with that the team went above and beyond so that we have the best experience. We got a very clean and modern room but was on the ground floor. We asked for a room on a higher floor so they showed us different options but clarified that they weren’t renovated yet. The next day they moved us to a renovated room on a higher floor (the photos attached). The team’s response is quick. We had breadkfast and dinner included. The breakfast is a variety of cheese, turkey and chicked slices, baked goods, pancakes eggs, sausages, vegetables, fruits and drinks, etc. The dinner we had was mainly salads, rice, kufta (minced beef with spices, cooked potatoes, duck, baked goods, and deserts. Finally, the resort has access to the beach/sea, it is across the street though and a 10 min walk away.  Thanks for the team for making our experience and vacation as chill and relaxing as possible.