Kampala Spa Hotels

The reception staff were friendly and really good. The facility is also good though some areas need abit of renovation The food is excellent. The service from all staff was excellent. I will stay again. Ether

This is the second time I booked this hotel. I am generally satisfied, but not as satisfied as the first time. The hotel has good security and I feel safe staying here. The interior design of the hotel is good, but some facilities are a bit old. The hotel service is not satisfactory. The sewer has been a bit blocked, and it has not been repaired even after feedback. The water temperature is speechless, either very hot or very cold. The speed and attitude of the hotel staff in handling problems are not very good, and they always shirk responsibility.

I had awesome fun. The experience was so mind blowing. I’ll love to re visit soon. Lastly the food was so nice

Loction was good, not far frok rhe central market, service wasnt great at the front, food was good

Belonging to the lakeside resort, the vegetation is very lush, I like all kinds of green plants, the lakeside scenery is general. To be honest, the service awareness of the waiter is general. Because it is a small second floor, very few rooms can see the lake on the balcony.

The overall environment of the hotel is very good, the hotel service staff is very enthusiastic, and the hygiene is also very good. The only drawback is that the hotel is close to the road. Some rooms close to the road have the sound of cars and motorcycles, which affects sleep. We later changed to a quieter room. However, there was a bar inside the hotel that held a birthday party on Friday. The sound of the speakers was very loud. It was almost 11 o'clock in the evening and there was no sign of it ending. Later, I called the front desk and asked them to ask the lobby manager to turn down the music.

Recommended - I liked it a lot. But be careful: If you book the ”Cozy Studio Apartment” you will get the lowest room category (No. 20) near the noisy utility rooms, which are busy until late at night. The ”Standard Suite” is better, which costs $50 on site and offers plenty of space. Important: Bring a travel plug.

Booked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided. Certain items eg Iron, ironing board and slippers were available by request. Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price. Airport taxi usd90 to&fro. Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.

The need to improve their service, poor customer care at the reception Very high expensive local food no wifi in rooms very poor breakfast, deserve tobe only for locals not international