Phoenix Spa Hotels

Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again. Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away. Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable. Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead. Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that. Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup. Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge. Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item. Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.

We celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.

The room was standard and was quite clean, the drawbacks was that since the hotel was right next to the highway, it can get quite noisy at night. The AC unit in our room was also quite noisy and made a weird noise. Many of the amenities in the room was not properly refilled. Had to go down to the reception to ask them to refill a few items. Not great, average stay. There’s also a $5 parking fee for each overnight stay, which was not mentioned when we booked through Trip.com

We came for a wedding and wanted a place to stay that was higher class and it was.

The early building was designed by Frank Lloyd Wright, Hilton's top brand, and it is a worthwhile visit~ First-class environment and enthusiastic service, Wright fans should not miss it! Valet parking is $65 (the car is parked in the open-air parking lot directly opposite the gate) / self-parking must be parked in the back parking lot, about $25 a night. The guy at the door was very frank, introduced both methods, and was decisive to avoid exposure to the sun. The front desk is warm and thoughtful, giving welcome water and a map, finding a room and turning it into a tour, interesting ~ Waldorf Astoria at night seems like a desert oasis isolated from the world, light overflows from the fabric of FLW, and many details can still be found at the beginning The clues... The most interesting thing is that it is said that all the presidents since Hoover have stayed here, but they didn't find Obama and Trump for a long time... ;)

I think it is equivalent to Holiday Inn Express + in China, and certainly not as good as Courtyard by Marriott in China. The rooms and bathrooms of this Courtyard are big and new, and the hygiene is very good. What I am not used to is that they do not provide disposable slippers (toothbrush and toothpaste need to be asked for), but there are ironing boards, irons, and hair dryers. The room hygiene is indeed not cleaned every day, and I asked the room service for clean towels on the second night. In addition, the hotel is next to the highway, so it is best not to arrange a room facing the highway, but it is indeed very convenient to get on the highway. It is also good not to have to pay for parking, saving money!

The room is ok, but the elevator is smelly, and the air conditioner is not turned on in the elevator, it is very hot. The room is a suite with a balcony. It is not good that there is no water in the room. There is no meal, and the pitfall of Hilton is that the WiFi needs to be paid separately

For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.

Great value for the price. Safe, clean, customer service wasn't bad at all.

Some place played music for a couple of hours in the evening... Maybe charch? I could hear the voice of the hall and traffic too. So you better bring an ear plug. Plus, i couldn't close the bathroom door. It's too tight and the risk of being locked in. And no hair dryer again!!!