Da Nang Spa Hotels

I had a wonderful 6-night stay at Monarque Hotel Da Nang, and it was truly one of the most memorable hotel experiences I’ve had. What impressed me most was the impeccable hospitality from every staff member. They consistently checked in to make sure everything was comfortable and whether I needed any assistance. It wasn’t just the big things, but also the small thoughtful gestures that made me feel genuinely cared for - staff would shield guests from the sun with an umbrella when walking outside, warmly open the doors and welcome you back with smiles every time you returned, and even leave cookies and a good-night card in the room. The breakfast selection was excellent with plenty of variety, and the complimentary afternoon tea was a delightful bonus. Throughout my stay, I genuinely felt treated like royalty. To top it all off, the hotel even offered complimentary transportation to the airport upon checkout, which was a very thoughtful touch. If I could offer one small piece of constructive feedback, it would be regarding the Wi-Fi. The signal was occasionally weak and disconnected from time to time. However, this was a minor issue compared to the overall outstanding experience. Thank you to the entire Monarque Hotel team for making my stay so comfortable and memorable. I would not hesitate to stay here again and highly recommend this hotel to anyone visiting Da Nang.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Nice place to stay. Affordable instagrammable place to stay. Friendly staff. Can come back to this place if have the chance to fly to Da nang in future. Breakfast for muslim travellers opted for vege meal . variety bread and fruits.

To be honest, some highs and lows here. The service here is more like a 3-star hotel, definitely not a 4-star. I remembered the first two days I was presented with this nice buffet with good food choices , then for another 3 or 4 days, the buffet stopped running and they switched to this really underwhelming a la carte menu that looked more befitting into a 2-star backpacker or student hostel. Then I found out the buffet was only set up because of a number of Chinese guests staying there. When they left, the buffet went (obviously me and the other 15 guests who were staying there, didn't deserve it??) The last two days they set it up again, and surprise, a large number of Russian guests had just checked in. So it turns that only if you are Chinese or Russian you get the attentions here? I know what I paid wasn't cheap, smacks of discrimination. Then on those days the service turned sloppy, I came early for breakfast, I think this is the first place I have been, where they penalise you if you come to eat early. 30 mins after opening and some trays were cold, I had to use the toaster to heat it up. The housekeeping was a bit strange here. They didn't replace the bed sheets, they simply tucked them in (I know this anecdotically, for a fact) One of the coffee cups replaced was soiled and stained, and in one occasion, they had removed one of the bar items without telling me (paving the way to maybe ask me to pay for it later without me taking it, this is not a good practice) The coffee bar was very hit and miss. Some of the pastry pieces on display were some of the most ghastly I've ever seen, they looked raw, I had to ask them if they had been baked, they said yes (they were unglazed) On the second day, they served me this wishy washy mish mash of crushed ice with some mango on top, didn't taste of anything, they wanted 40000 d for that, how is that even on the menu? After that, I didn't set foot in there again. The hotel was not even at 20% capacity, and they had the brilliant idea of putting people directly next to me and above upstairs..really? The pikey backpackers would be thumping on the floor a lot of the time, very poor isolation. Upon leaving, I had this Be taxi driver (white car, 125.xx plate) He parked across the road, I was carrying my suitcases, I told him to turn around. He got in his taxi, drove off, and left me STRANDED, this was a booking to the airport, what kind of subhuman does that??? My experience with the Vietnamese is not great, but the staff here were kind and helpful, and assisted me greatly. Location not really great, a bit far from everything, but the place was very clean. So there are some positives, but this is in no way a 4 star for me, especially when subject to profiling and priviledges are removed, depending on where you come from, and what colour your skin is.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

The hotel is like a resort, very large with beautiful surroundings. The downsides are no indoor pool, and the shuttle bus schedule is too infrequent, with a two-hour wait between buses. It would be much better if it ran every hour, which would be more convenient for guests. A two-hour wait is really too sparse, and considering its remote location, the hotel should really think about this to be more appealing.

1. We received a complimentary afternoon tea set for two during our one-day stay, and it was exquisite. 2. The restaurant on the 29th floor has very reasonable prices, and the staff are incredibly welcoming. 3. The infinity pool is incredibly relaxing and provides a great atmosphere.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

This place is perfect for those who love relaxation. It's the best spot for families with kids. The grounds are beautiful and well-maintained. The reception service is excellent; the staff really try their best. The only downside is the language barrier – you'll definitely need a translator. The food gets an 8 out of 10. Everything in the restaurant is lovely, and they have a great selection. Both the kids' and adult pools are excellent. There are 3 restaurants and a nightclub on site. We got an early check-in and a free transfer, plus a fantastic 60-minute massage and a tea ceremony. The Marble Mountains are just a 3-minute walk away (with cafes, souvenir shops, and a mini-market nearby). It's a 20-minute motorbike ride to Hoi An (we went and it was great!). And about 15-20 minutes by Grab bike to Da Nang city center (My Khe Beach). Every day, there's a free, comfortable, air-conditioned car departing from the hotel at 9:00 AM, with a return pick-up at 3:00 PM (you *must* book this in advance). If you're looking for peace, quiet, delicious food, and relaxation, this is the place for you.

이 호텔의 장단점은 명확하다. 여기엔 단점을 먼저 적어본다. 처음 방에 들어선순간 지하실에서 나는 쿵쿵한 곰팡이냄세가 진동했다. 건물전체에서 이런 냄새가 나는데 구조적 문제같다. 벽사진을 보면 왜그런지 짐작할수있다. 이호텔의 유일한 단점은 바로 이것이다. 다른점은 시내에서 멀다는것인데 오토바이를 렌트하면 해결된다. 시내에서 대략 10분거리.