Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 28, 2025
Laura Cortes
It was a great place to stay, good location, friendly staff and beautiful views
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Price per night from:MXN$5,577
Posted on May 19, 2025
Anonymous User
The hotel is in a great location, right on Banff Avenue. The bus to the Banff Gondola and Lake Louise is near the hotel, and the transportation is convenient. However, the hotel's sound insulation is average, the air conditioner is very loud, slippers are not provided, and the facilities are not complete.
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Price per night from:MXN$6,675
Posted on Feb 24, 2022
Guest UserLOVE the antique vibe and all the decorations were attention to details xo
Spacious, clean, and comfy! Surprisingly quiet despite it was built on top of the pub.
Front desk is NOT 24h available so make sure everything you needs are set before they close front desk.
I walk from downtown to get there, 25mins walking. It was nice day so I didn’t mind but recommend to drive there.
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Price per night from:MXN$4,363
Posted on Oct 20, 2025
Alice Chan 886
The location is a bit remote, not in the city center, but it is quiet. Away from the light and the city, the air is super good, and the stars are full at night. There is also a jacuzzi in the room, breakfast is room service , get physical and mental relaxation 😌
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Price per night from:MXN$6,134
Posted on Aug 27, 2018
YANGHotel location is very good, driving to the town supermarket is very close. The facilities are great, very warm, just like the feeling of home, the service staff is usually not at the front desk, will not bother the guests, but on call, I like this feeling! The breakfast at the hotel is also great, exquisite, with fresh orange juice and a blend of healthy fruits and vegetables. Recommended to stay!
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Price per night from:MXN$5,489
Posted on Mar 14, 2026|Deluxe King Suite
Bowen97I had a great stay in Canmore. The hotel was clean, comfortable, and surrounded by beautiful mountain views. The staff were friendly and helpful, and the location was perfect for exploring the area. I would definitely stay here again on my next trip to the Rockies.
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Price per night from:MXN$5,516
Posted on Mar 13, 2025|Two-Bedroom Suite
huberttlimAround 30min drive to attractions with big and spacious apartment with laundry detergent and washing machine. Wish they would change the towel daily and one of the bedroom only has a stream of strong water to fill the bathtub, hence you cannot shower standing up.
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Price per night from:MXN$3,065
Posted on Apr 10, 2025
feisonwang
How can the hotel mail not be received, so that it can not be checked in at night, but fortunately Trip.com actively coordinated and resolved. I can understand that the hotel is unattended, but obviously it is over if you can't contact it in the email communication. The room is still ok. The brand can be, it is very good to live in Grizzly Town, but obviously Canmore's hotels are not good at this brand.
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Price per night from:MXN$4,839
Posted on Mar 10, 2026
Guest User
Our room was a little dated, but for the most part, it was very good. The fireplace made it that much better. If you wanted to use the stairs instead of the elevator, it was a little tricky. The staff were very nice.
The only thing I was displeased with, was not being able to get any refund. We had to leave after our 2nd night of a 5 night stay. I understand that the hotel had every right not to grant the request, but even a refund for one of the three remaining nights would have been appreciated.
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Price per night from:MXN$5,048
Posted on Jan 4, 2026
Anonymous User
I recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament.
The ”Tournament” Factor
I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to:
The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night.
Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable.
Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway.
Staff and Noise Management
To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups.
The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes.
The Room and Amenities
Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight.
Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament.
Final Verdict
The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.
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Price per night from:MXN$5,584