Featured facilities: Spa, Hot springs, Conference room
Very Good
71 reviews
8.5/10
1 night
From AU$298
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9.4/10
Amazing
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
GGuest UserA nice hotel that is a little distant from the nearest restaurants, shops and attractions. There’s a shuttle bus to the local railway station, which is useful but it stops at 6:00pm so after that you have to walk. It’s not too far but it is very steep.
Our room was in need of refurbishment, with a stained carpet and tired fittings. That said it had everything we needed.
The onsen was a welcome facility which was very enjoyable. The ‘free-flow’ beverages from 18:00-20:00 was also a nice touch but we weren’t made aware of it and it would have passed us by if we hadn’t heard it being offered to other guests.
Dinner was very nice but a little odd, in the sense that there was no choice and was French cuisine; it was also quite expensive. Breakfast was average with undercooked bacon, good eggs, a nice yoghurt/compote combination but no preserves to have with the (one small) croissant. Service was very good.
Hotel near Gora/Sengokuhara, Hakone 12.8% of visitors choose this area
Price per night from:AU$167
8.7/10
Very Good
GGuest UserWe got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time
Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold.
The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps.
Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough.
The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive.
Would recommend!
Hotel near Hakone Yumoto, Hakone 62.8% of visitors choose this area
Price per night from:AU$318
8.7/10
Very Good
JJasin LinaWe arrived at noon and found that check in proses was so simple, the owner sent me a pin code to open the door.
The room looks exactly the same as what shows on photos, including all amenities.
Rooms are clean and cozy, spacious for 4 persons event more.
I love the bathtub waters adjustment for spas, and it is so relaxing. Only the hot water is a bit difficult to adjust .
Toilet are separate from bathroom and provide handwash as well .
We didn't cook our meal because all the stores nearby were closed at 3 pm.
Make sure to bring your own food because it's not easy to find in Hakone.
Easy to walk to the station and Harbor for boat tours, to the cable car and Black Eggs.
Highly recommended for all types of travelers
If you would like to know more, watch my channel https://youtu.be/69AEoaBs2po?si=otl8rSuvmSVddmfu
Hotel near Lake Ashi, Hakone 24.4% of visitors choose this area
Price per night from:AU$200
8.5/10
Very Good
GGuest UserSuch a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!
Hotel near Gora/Sengokuhara, Hakone 12.8% of visitors choose this area
Price per night from:AU$154
8.4/10
Very Good
GGuest UserA nice hotel that falls short in a few key areas. As a foreigner, be warned — you may feel somewhat alienated, with staff treating you noticeably differently to Japanese guests. The onsen is pleasant but on the smaller side, and the sauna fits only two people at a time.
Dinner was good, though the set menu leaves little room for flexibility. If you have dietary requirements and aren’t fluent in Japanese, don’t expect much accommodation.
Room quality and beds were excellent. However, the staff attempted to charge us ¥3,300 for checking out just 15 minutes late — worth being very aware of the 10am checkout time.
Overall a mixed experience, and one I’d hesitate to repeat
Hotel near Gora/Sengokuhara, Hakone 12.8% of visitors choose this area
Price per night from:AU$114
8.3/10
Very Good
GGPAslayerThe ********* lady who was at the counter tried to help us as best as could. I felt the service was decent and I enjoyed my time. Unfortunate that the wind stopped some of the attractions. I feel that the location might not be ideal and the tram stops working after 7 so need to keep that in mind. But you can see the entire valley at night.
Hotel near Gora/Sengokuhara, Hakone 12.8% of visitors choose this area
Price per night from:AU$267
8.1/10
Very Good
アアントIt's close to the tourist area of Hakone, there's a bus service, and there are Italian restaurants and supermarkets nearby, so it was very convenient for me this time.
And it was even better that there was a parking lot.
I'd like to use it again.
Hotel near Gora/Sengokuhara, Hakone 12.8% of visitors choose this area
Price per night from:AU$33
7.8/10
Good
AAlilouistthe hotel doesn’t have an elevator and the staff didn’t even bother to help us with our luggage. we’re two girls and we had 3 big suitcases.
luggage storage is 500¥ per piece and we just wanted to leave it for half an hour.
breakfast is provided for 500¥ but it’s just coffee and croissant, i could pay more but get some good food because there are no restaurants nearby.
the reception closes at 9 or 10 pm, and there were guests who arrived after that time and asked us for help because there was no one at the counter.
the onsen looked kinda disappointing.
overall, it’s okay if you’re looking for a budget stay for 1 night, but i would not recommend it
Hotel near Lake Ashi, Hakone 24.4% of visitors choose this area
Price per night from:AU$40
7.8/10
Good
GGuest UserThe main courtyard of this hotel is very upscale and only accommodates top-notch guests who can afford a butler. We stayed in the old building in the hotel's side courtyard, the one with the big words ”Fairyland” hanging on it. The room was large, clean and quiet. But there is no elevator, so you have to climb four floors. Customers with large suitcases should order with caution.
Hotel near Hakone Yumoto, Hakone 62.8% of visitors choose this area
Price per night from:AU$96
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