3-Star Hotels in Ella

This was my first time in this city and my stay here was amazing. It was incredibly peaceful and quiet, offering a full immersion in nature that you can't find in big cities. The atmosphere and accommodation were very private. The owners provided excellent service, making me feel like family. The rooms were large and spacious, not at all intimidating. On my arrival, I requested to try on traditional Sri Lankan clothing, and the accommodation provided it for me. I was extremely impressed.

Very good place to stay with awesome views. The staff took great care off us. Only downside to gaving good views the location is quite far from the city centre. So pick me and uber drivers won't take any rides since the app prices are way cheaper so no choice but to pay tourist fares. Room as an electric fan but AC would have been nice.

It’s a little high up on a hill, but the view from my balcony was gorgeous. It’s also right off the main street, so if you don’t mind the trek up and down you’re still relatively well-situated to be near the backpackers’ bars and restaurants and shops. Breakfast had a lot of local Sri Lankan options which I greatly appreciated, and staff was also happy to explain each dish to newcomers. A small piece of advice for the team though: perhaps hire a few female staffers? As a woman traveling alone, one of the first things I noticed was the all-male staff—or at least, I didn’t see a single woman working there in my 2-night stay. I don’t have a problem with it, but newer solo female travelers might unintentionally be scared off

The place is great the staff are friendly . Breakfast was hot and time upon request thank you for hospitality. My issue is : I had to repay cash my staying , knowing im already prepaid it online . Now i have refund request ongoing, hoping it will closed soon . My whole trip schedule changed and plan due to my current budget .

This is the fifth hotel we have settled in Sri Lanka and, frankly, the best. A nice smell of fresh tree, clean, pleasant rooms, high ceilings and good air conditioning. And the main thing is blankets, not all hotels have blankets. We were met very welcoming, treated with coconuts. The only minus in this hotel is the hearing of neighbors. Very thin walls and at night are particularly uncomfortable, especially if neighbors lie late to sleep. The breakfast was very delicious and we were offered to try a delicious traditional breakfast from acute coconut straw with vegetables - very delicious. And here is a good coffee and very delicious ginger tea. I will definitely return to this hotel, it turned out to be a great addition to our visit to Ella.

**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call.

Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.

The place is a long ride up the mountain on a narrow winding road… (and unfortunately the local PickMe App has no use in Ella!) The food service was good but a bit pricey for the area of Sri Lanka. The “Single Room“ was as rather small and had an all glass “front door” and there was no fan or air conditioning… so with the open ventilation ducts most conversations from anywhere in the building could be heard inside of the room… Overall it was pleasant but not as nice as I had imagined from the listing…

We stay here for 3 nights and it was a lovely experience! The rooms were clean and tidy, we got fresh towels each day and new bottles of water! They were happy to tidy the room each day which was the first time we had this on our whole journey in Sri Lanka so was a lovely extra touch for us but we were happy with just new towels and water! They are currently renovating downstairs to build a restaurant so we were a little confused when we first arrived but this did not take away from the experience of the hotel, the staff were super friendly and accommodating! The hotel is in the perfect location on the main road through Ella with bars, restaurants and shops everywhere! With the train station a short 5 min walk everything is accessible. We would 100% recommend to stay here for your trip to Ella

The room is large but not clean enough and without air con. The staff are helpful and friendly. For the location, it is next to the city centre so there are many restaurant nearby and there are many options that we can choose. However, the hotel is difficult to find and hair dryer, body wash and shampoo are not provided.