3-Star Hotels in City of Manila

The hygiene was impeccable, and the facilities were comprehensive. Breakfast is served on the rooftop, an open-air restaurant with a fantastic view. While the variety isn't huge, it's clean and delicious. A great bonus is that you don't need a converter for charging in the Philippines; your domestic chargers work directly.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

Worth the penny! Excellent location coz it is very near Malate Church which is the first thing I considered coz we stayed during the Holy week. And it is also near malls. 👍🏻

The service was very good. Staff were accommodating. Will book again when we come back.

Been booking Eurotel everytime since its fronting Rob Manila. The bed is not soft and the beddings are quite old and are yellow-stained already. Also, one problem is the bedding (bedsheet) keeps coming off from the mattress which is a hassle. Hallway sometimes smell of cigarette

What I like with this hotel is the location. It's accessible to the mall, only walking distance. What I don't like was the TV channels isn't working, and we can here the people on the other rooms... Only 1 lift is working as well. But overall it's just fine

My stay at Manila Lotus Hotel was a pleasant and comfortable experience. The staff were very accommodating and welcoming, always ready to assist with any requests, which made the stay even more enjoyable. The hotel’s location is very convenient, especially for travelers who want easy access to key spots around Manila like the US Embassy - 10mins walk. It’s close to restaurants, shopping areas, and tourist attractions, making it a great base for exploring the city. The room was clean, well-maintained, and provided a relaxing atmosphere after a long day out. It felt safe and comfortable, which is something I truly value when traveling. Overall, Manila Lotus Hotel offers great value for money with its excellent service, strategic location, and cozy accommodations. I would definitely recommend it to anyone visiting Manila and would gladly stay here again.

This is in Birch Tower in Bacobo St. just a few steps from Robinsons Place Manila Mall. Location wise. A nice place to stay, great city and sea view. Though neighbors are noisy. Loud doors sometimes they are shouting and loud knocking. No water and towel change on my second day even after I specially went to the front desk. Front desk staff was nice and friendly. Perhaps he just forgot. Bring your own slippers. Overall, still a great place to stay.

So, i came to manila alone. Hoping to have a good time. Spent 28 days in this hotel and explored the surronunding areas. By the end of the trip i met my babae and we where having a good time. Long story short... the hotel was well worth the money, as the view was great and my girl got pregnant. So, its a lucky room i guess too. You pay for all the amenaties. That was one down point but other than that it was fine and i had good nights/late night fun.. come and try it for yourself.

Stayed at Anex Hotel Manila because of its convenient location near the Embassy of the United States of America in Manila. The room was spacious and comfortable in terms of size, which I appreciated. However, cleanliness could definitely be improved. The rug and shower curtain had visible stains, and the floor looked dirty during our stay. I also encountered a cockroach in the hallway, which was disappointing. Basic amenities such as slippers and a dental kit were only provided upon request. Overall, the location is very practical, especially for embassy-related appointments, but housekeeping and maintenance need improvement.