3-Star Hotels in City of Manila

GRAND RIVIERA SUITES CONDO – HONEST REVIEW I recently stayed at Great Riviera Suites Condo (Floor 50, Room 5009). On a positive note, the location felt safe, and the area is not prone to flooding, which provided some peace of mind during my stay. However, there were several concerns that significantly affected my overall experience. The room was not fully equipped as expected. Basic amenities were missing, including drinking glasses, a bath mat, television, cooking essentials such as a pot or rice cooker, and even basic utensils like spoons and forks. These are standard items that guests typically rely on, especially for multi-day stays. Additionally, the room provided did not match the one advertised. This discrepancy was disappointing, as expectations were set based on the listing, but the actual accommodation fell short. Considering the rate of over 5,000 pesos for 3 nights, I believe the stay did not offer good value for money. Unfortunately, I had limited options at the time, which is why I proceeded with the booking. I sincerely hope that management can improve transparency in their listings and ensure that the amenities advertised are accurately reflected in the actual rooms provided. Overall Rating: 3/10 Recommendation: Not recommended at this time.

The hygiene was impeccable, and the facilities were comprehensive. Breakfast is served on the rooftop, an open-air restaurant with a fantastic view. While the variety isn't huge, it's clean and delicious. A great bonus is that you don't need a converter for charging in the Philippines; your domestic chargers work directly.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

Worth the penny! Excellent location coz it is very near Malate Church which is the first thing I considered coz we stayed during the Holy week. And it is also near malls. 👍🏻

Really nice place in the heart of Malate. Breakfast daily, pool, and friendly staff and security. The rooms were big, clean and had Netflix, a small fridge, kettle, etc. I liked it so much, I've rebooked again for my upcoming trip to Manila. It'll be my go-to hotel every time I'm in the city.

If you are looking for cheap hotel in the middle of Malate this is the ace. Room is clean and hallways smell clean.

The location is good, close to Intramuros and the coast. It takes about 10-15 minutes to walk from the station, but it's a nice walk to see the city. There's a large supermarket nearby and a 7-Eleven, which is very convenient. Many of the staff were very kind. Thanks to them, I had a pleasant stay, which really made up for any shortcomings of the hotel. The doorman who opened the door for me every day even stopped an Uber taxi for me at the end and opened the door. He was very pleasant, and I left feeling good. Thank you. Breakfast didn't have a huge variety, but the omelets made fresh every day were delicious, and since it was a buffet, I was able to eat my fill. For this price, there's even a small gym, so I think the cost-performance is good. From here on, I'll list the downsides, but even with those, I still felt it was good value for money (again, thanks to the kind staff). The hotel is old and dusty. My room had no view from the window. The strange doll on the bedside lamp was a mystery (lol). The room was reasonably spacious, and the air conditioning worked great. However, when you remove the key card, everything turns off, so it gets hot again when you go out. There are no amenities at all, so I recommend bringing your own from home. There's no box of tissues either. There's only one roll of toilet paper, so if you use it as tissue, you'll run out. For towels, there's only a bath towel; no face towel. Maybe you can ask the front desk for a toothbrush? The toilet is the kind where you shouldn't flush paper. Please be careful.

Stayed at Anex Hotel Manila because of its convenient location near the Embassy of the United States of America in Manila. The room was spacious and comfortable in terms of size, which I appreciated. However, cleanliness could definitely be improved. The rug and shower curtain had visible stains, and the floor looked dirty during our stay. I also encountered a cockroach in the hallway, which was disappointing. Basic amenities such as slippers and a dental kit were only provided upon request. Overall, the location is very practical, especially for embassy-related appointments, but housekeeping and maintenance need improvement.

This is in Birch Tower in Bacobo St. just a few steps from Robinsons Place Manila Mall. Location wise. A nice place to stay, great city and sea view. Though neighbors are noisy. Loud doors sometimes they are shouting and loud knocking. No water and towel change on my second day even after I specially went to the front desk. Front desk staff was nice and friendly. Perhaps he just forgot. Bring your own slippers. Overall, still a great place to stay.

So, i came to manila alone. Hoping to have a good time. Spent 28 days in this hotel and explored the surronunding areas. By the end of the trip i met my babae and we where having a good time. Long story short... the hotel was well worth the money, as the view was great and my girl got pregnant. So, its a lucky room i guess too. You pay for all the amenaties. That was one down point but other than that it was fine and i had good nights/late night fun.. come and try it for yourself.