3-Star Hotels in City of Manila

When in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

Great location close to Manila Bay at a very affordable price. You can book a room with an ocean view for just a few hundred pesos more. Kind and helpful staff. Water cooler on each floor to refill your tumbler. Internet worked well when I was here. There is also a 7-eleven and a coffee shop conveniently located downstairs right next door.

Staff service is good. Good location. Very near to Robinson. Room size is just good for 2 persons. If the hotel could give more benefits to senior that will be perfect.

It was the coolest room I’ve stayed here ever. Cuz we were 4, so needed a big room or connected room. The price of the room was reasonable & the room was flawless aside from the weakness of the water pressure in the shower. They also serve breakfast and tastes good enough even though one of my company is quite picky. But the thing you have to be aware before booking the room here is that it can be a bit noisy if there’re children at the pool. If you guys don’t mind it, there’s no reason to not recommend this hotel for me.

GRAND RIVIERA SUITES CONDO – HONEST REVIEW I recently stayed at Great Riviera Suites Condo (Floor 50, Room 5009). On a positive note, the location felt safe, and the area is not prone to flooding, which provided some peace of mind during my stay. However, there were several concerns that significantly affected my overall experience. The room was not fully equipped as expected. Basic amenities were missing, including drinking glasses, a bath mat, television, cooking essentials such as a pot or rice cooker, and even basic utensils like spoons and forks. These are standard items that guests typically rely on, especially for multi-day stays. Additionally, the room provided did not match the one advertised. This discrepancy was disappointing, as expectations were set based on the listing, but the actual accommodation fell short. Considering the rate of over 5,000 pesos for 3 nights, I believe the stay did not offer good value for money. Unfortunately, I had limited options at the time, which is why I proceeded with the booking. I sincerely hope that management can improve transparency in their listings and ensure that the amenities advertised are accurately reflected in the actual rooms provided. Overall Rating: 3/10 Recommendation: Not recommended at this time.

What I loved: Great Deals & Prices: Found competitive rates compared to other platforms, often with extra app-exclusive discounts and coins/rewards. Instant Confirmation: Booking took less than two minutes, and the digital voucher with check-in details was ready immediately. Accurate Photos & Reviews: The guest reviews and room photos were spot-on with what I experienced in person. Smooth Check-in: Showing the in-app confirmation at the front desk was all it took to get my keys.

Booked this hotel for one night. Overall, it was okay, but nothing special. The room actually looked different from the photos on Trip. There was no soap in the room, or the dispenser wasn't working. The AC was noisy, but it was very stuffy without it. There's a window. The bed was a bit hard, and there was no duvet, just some kind of blanket without a cover. On the plus side, good water pressure, running water, and two towels. The staff were generally friendly; they stored our luggage after check-out and covered it with a net. Breakfast was decent and included in the price. Overall, this hotel is fine for a one or two-night stay—it's pretty average, nothing outstanding. For the price, it's acceptable.

This is in Birch Tower in Bacobo St. just a few steps from Robinsons Place Manila Mall. Location wise. A nice place to stay, great city and sea view. Though neighbors are noisy. Loud doors sometimes they are shouting and loud knocking. No water and towel change on my second day even after I specially went to the front desk. Front desk staff was nice and friendly. Perhaps he just forgot. Bring your own slippers. Overall, still a great place to stay.

So, i came to manila alone. Hoping to have a good time. Spent 28 days in this hotel and explored the surronunding areas. By the end of the trip i met my babae and we where having a good time. Long story short... the hotel was well worth the money, as the view was great and my girl got pregnant. So, its a lucky room i guess too. You pay for all the amenaties. That was one down point but other than that it was fine and i had good nights/late night fun.. come and try it for yourself.