City of Manila Spa Hotels

I requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊 Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.

The hotel has a good location and is a well-established five-star hotel in the area. The surrounding environment is just average, and it's advisable to avoid going out at night. The facilities are a bit old, but it still maintains a sense of luxury. It's time for a renovation.

Staying at City Garden Suites Manila turned out to be a great choice for exploring the historic side of Manila. The location is very convenient — just a short distance from Rizal Park, Intramuros, and shopping areas like Robinsons Place Manila. It made moving around the city easy without long travel time. The room was spacious, clean, and comfortable, perfect for resting after a full day of walking around Manila. What stood out the most was the hospitality of the staff — they were friendly, accommodating, and always ready to help. If you’re looking for a hotel that balances comfort, location, and affordability, this is definitely a good option when staying in Manila.

It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.

I traveled to the Philippines to visit relatives. It was my mother's birthday, so we stayed in Manila. Whenever I stayed in Manila, I always stayed at the Philippine Plaza, but as soon as I found out it had closed, I started looking for a hotel. My requirements were that it be located on Roxas Boulevard, have good access to the airport and tourist attractions, and have good security. After searching and reading reviews, I decided that this hotel was ideal. I arrived early in the morning by overnight bus, but they kindly allowed me to leave my luggage before check-in and go out for breakfast. They also made arrangements to ensure a smooth check-in. I had mentioned in advance that it was my mother's birthday, and unexpectedly, a lovely birthday cake was waiting in our room. The room was clean, and the front desk staff provided wonderful service with smiles before, during, and after check-in. However, I was disappointed by the manners and attitude of some guests. Dogs were roaming freely in the restaurant and near the front desk (the website I checked said that pets were not allowed, but the hotel actually allowed them). There were also people walking down the corridors soaking wet. The most shocking thing was that, although we know it was our mistake, my mother's coat, which she had left near the front desk, went missing. It was an expensive coat that she cherished. My mother, myself, and everyone traveling with us remembered losing the coat at the hotel, so we checked with the staff multiple times, but it couldn't be found. It was almost certainly stolen inside the hotel. I don't know if they checked the security camera footage. I have stayed at famous hotels in the Philippines, such as the Philippine Plaza and the Manila Hotel, and five-star hotels in various countries, but frankly speaking, this is not a five-star hotel. Putting aside the manners and morals of the guests, it was a wonderful hotel.

Our stay at this hotel was overall average. There are few areas that need improvement. The carpet was not clean, which made the space feel less comfortable and not maintained as expected. Cleanliness is very important to guest. Additionally, the breakfast buffet did not offer many choices. The selection was quiet limited. I hope the management can improve these areas to provide better experience for future guests.

We booked a suite room here because we had our wedding preparations at this hotel five years ago, and we expected the same quality of service and experience. Unfortunately, it feels very different now compared to before. Last night, there were two people sleeping in the lobby who did not appear to be hotel guests. We were wondering why they were allowed to stay there, as we understood that the lobby is intended for hotel guests. Additionally, the towels in our room appeared old and worn out. Overall, we believe that the cleanliness and security of the hotel should be reviewed and improved. There was also a drunk individual outside the 7-Eleven last night who was saying things to us, which made us feel scared and uncomfortable. Although the staff did ask him to leave, we still would have appreciated an apology regarding the incident. Overall, we were disappointed with this experience, especially since we chose this hotel based on the positive memories and standards we experienced during our wedding preparations five years ago.

The staff were extremely accommodating,helpful and friendly which was great. They offered a morning breakfast which was really appetising! Another big plus was the spacious room which made our stay very comfortable. Just the bed mattress was old and didn’t offer much support (had problems sleeping and experienced back pain) as well the location wasn’t ideal for my partner and I who enjoy roaming around on foot. Didnt feel safe and was very dirty outside. Another positive, it’s a stone throw away from the large Robinson’s Mall which was great too!

Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.

I was so disappointed. The shower host from the bathroom was defective but in fairness it was repaired on the 2nd day midnight. And also no rubber bathroom mat (since the bathroom floor tiles is slippery) . They only produce the mat after my sister a pwd has warned them for any accident that she may incurred the front desk will be responsible. While the water heater is not 24 hours based on their post. Water heater resume on my 3rd day stay. The four treadmills at the gym are also not working it is all under maintenance. In regards i think this hotel needs already a fully renovation.