City of Manila Spa Hotels

The Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance. Lacking points from my personal experience: 1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges. 2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future? The good parts: 1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality. 2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm. 3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.

I had a pleasant stay at this hotel and appreciated its consistency over time. I previously stayed here in 2018 and 2019, and I observed that the overall quality remains stable. The facilities and ambiance are still well maintained, which reflects good management. The service quality is also consistent. The staff are professional, responsive, and attentive to guest needs. The breakfast experience was a highlight. The food quality is good, and there is a decent variety of options available. Overall, this hotel continues to deliver reliable service and a comfortable stay. It is a good choice for travelers who value consistency and quality.

Staying at City Garden Suites Manila turned out to be a great choice for exploring the historic side of Manila. The location is very convenient — just a short distance from Rizal Park, Intramuros, and shopping areas like Robinsons Place Manila. It made moving around the city easy without long travel time. The room was spacious, clean, and comfortable, perfect for resting after a full day of walking around Manila. What stood out the most was the hospitality of the staff — they were friendly, accommodating, and always ready to help. If you’re looking for a hotel that balances comfort, location, and affordability, this is definitely a good option when staying in Manila.

Got the WOW factor as soon as I walked in. The Hotel is Plush, first thought was my clothes were not good enough for here. The atmosphere emitted Style, Taste very classy as all my friends commented as well as when I booked didn't realise it was a High End stay. So many helpful staff at the Lobby, Restaurants and House cleaning, big thank you Alex!! Sunsets at the pool and rooftop bar were just amazing. Did I say pool? It was great

It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.

The place is very accessible and convenient since it is near almost everything. Most of the staff were kind, hospitable, and accommodating, which we appreciated. However, during our check-in, the receptionist on duty lacked proper assistance and explanation. While we were carrying our belongings and trying to figure out where the elevator was, she was busy talking and laughing with her co-worker. We were not informed properly about how to bring our things to the room, so the experience felt unprofessional at that moment. Thankfully, one of the security guards noticed that we needed help and kindly assisted us with our cart and belongings. We truly appreciated his kindness and the hospitality shown by the other staff members.

Stayed at Hotel H2O with a 4-year-old and a 1-year-old. Its main advantage is the location inside the park, providing direct access to attractions and making it easy to return to the room for naps and breaks. Pros * Excellent location inside the park with easy access to attractions. * Convenient for families with young children who need rest breaks. * Staff quickly resolved a minor issue with a broken bidet upon arrival. * Bed size is king as advertised. Cons * Cleanliness was adequate but not exceptional. * No room service available. * Restaurants are available on the ground floor and via GrabFood delivery, but in-room dining would be more convenient. * The hotel’s restaurant feels disconnected from the overall hotel experience. Recommendation Hotel H2O is a good choice if your main goal is visiting the  attractions, especially with young children. If you do not plan to spend time in the area, other hotels may offer better value.

It was good experience , me and my daughter enjoyed the sauna and pool, the food was great, the room is clean and well maintained, the service is great and the staffs are accommodating.

Our stay at this hotel was overall average. There are few areas that need improvement. The carpet was not clean, which made the space feel less comfortable and not maintained as expected. Cleanliness is very important to guest. Additionally, the breakfast buffet did not offer many choices. The selection was quiet limited. I hope the management can improve these areas to provide better experience for future guests.

I was so disappointed. The shower host from the bathroom was defective but in fairness it was repaired on the 2nd day midnight. And also no rubber bathroom mat (since the bathroom floor tiles is slippery) . They only produce the mat after my sister a pwd has warned them for any accident that she may incurred the front desk will be responsible. While the water heater is not 24 hours based on their post. Water heater resume on my 3rd day stay. The four treadmills at the gym are also not working it is all under maintenance. In regards i think this hotel needs already a fully renovation.