Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.5/10
Amazing
GGuest UserAlthough this hotel is next to the highway, it's still very quiet. The grove of trees behind the hotel is perfect for morning and evening strolls. The environment is excellent. Check-in and check-out were simple and efficient, and the staff were very welcoming. Highly recommended as a top choice for accommodation in Flagstaff.
MMagdalena LillaAbsolutely loved our stay!! This is now our go-to hotel in Flagstaff! It is new, modern and comfortable. The room was clean and spacious. Suitable for short and longer stays. Equipped with plates, cups, even a few cooking utensils, such as can opener, whisk, spatula, a small sink and even a small dishwasher. Location is great, and even if the highway is right there, the room was quiet. Large window to a superb view. The grounds around the hotel are lovely. Lots of benches, play area. There's 24 hr free coffee and tea in the lounge area, with plenty of couches 8and comfy seats and tables. The breakfast is abundant and varied. High chairs for babies are available too. Pool, gym, games are available. Parking is not free, but the fee was very reasonable and didn't mind paying at all. It is also quite secure, as there are cameras all around. I highly recommend this hotel. Pay a little extra and you get a very comfortable and enjoyable stay.
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
1121505****The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
GGuest UserVery convenient, tlaquepaque just next to hotel so you can just walk to it. Everything was very clean, staff was polite and nice. I highly recommend it, I wish I could have stayed longer to enjoy the rest of the ammenities it has to offer. Restaurants around the hotel, coffee spots and shopping areas.
HHONGLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
Ccaffe_scReally great location for Lake Powell. Pools are nice - there are two - with one hot tub that’s not functioning very well. 10/10 for the Lake Powell view from the common area.
It’s however a bit rundown… rooms are clean, but they are very dated and need proper maintenance.
Being in the middle of the desert area also means wildlife in the room - I was faced with a highly venomous bark scorpion in the room. Asked the receptionist, yet it turned out no one could help… If you aren’t brave enough, maybe best to avoid.
The room had a marina view. But that wasn’t what I hoped for - I was looking for a room with a lake view. Maybe better listing is needed.
GGuest UserExcellent location in Flagstaff AZ, right on the main drag into town but located above the roadway in a secluded tree'd location. Quiet for its location but a little tricky to locate and really only available, safely, from one direction due to being on a very busy two way main artery into and out of town. Very close to freeways I-17 and I-40. Facility has adequate parking with several handicap parking spots adjacent to the main entrance. Two story building, nice lobby and they serve a continental style breakfast in the mornings. I had a queen non smoking, handicap accessible room on the second floor overlooking the outdoor pool. Key card access to elevator and room access, felt very safe and secure. Room nicely furnished and very clean. Other than checkin desk, had no interaction with staff. High speed Internet accessed via a secure login, had pleny of speed to stream Netflix movies from my laptop. Definately will stay there again.
GGuest UserWhile the staff was exceptionally friendly and helpful, the beds in the room were so uncomfortable. The mattresses were way too hard and felt like a spring was trying to poke through. There were small flying bugs constantly in the bathroom. I would not recommend this hotel if you're looking for a comfortable night's sleep.
GGuest UserThis is the most satisfying hotel for our budget trip in the United States. It is very cost-effective and safe. The hotel is located on the edge of a tourist town. It is away from the crowds but not far from shopping. The hotel is surrounded by beautiful forests and there are no other buildings. It is quiet and comfortable. , the room was clean and tidy. I liked it so much that we renewed it for one day. If we were not in a hurry, I would stay here for a month. It is much more cost-effective than accommodation in scenic spots.
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