GGuest UserI had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident.
Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to
make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.
GGuest UserAt check-in the clerk seemed a bit irritated or ready to go. I usually get great customer service when I stay here. I guess she was having a bad day.
What deals are there for 3 star hotels in Norfolk?
Trip.com offers various promotions and discounts for 3 star hotels. You can check the promotions page to see what promotions are available on Trip.com.
What is the average rate for 3 star hotels in Norfolk?
For 3 star hotels in Norfolk, the average price on weekdays is PLN 1,108, and the average price on weekends (Friday–Saturday) is PLN 1,203.