Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.3/10
Great
Ffluffy pancakesService: amazing, manager was kind and helpful, people at the restaurant on the ground floor were amazing too. Great service.
Room: You can see the airplanes taking off right from your window, yet room is completely sound proof so you won't hear a thing.
Room is quite big, honestly I had no idea I was booking a studio with a fully equipped kitchen (that I didn't use but was a nice surprise) everything was clean and fresh, bed was soft and comfortable.
Food: Soooooo yummy 😋 specially breakfast was pretty enjoyable experience (I got crazy with the donuts and beignets) it had a variety of foods as well as different types of coffee and orange juice.
Location: is next to the airport. You can't miss it.
10 out of 10 would recommend
AAommy WattanaOverall Experience: This hotel is a practical and strategic choice if you are driving from nearby countries (like Belgium) or planning a trip to Disneyland Paris. It offers a good balance of accessibility and comfort for a family of four.
Location & Transportation 📍🚌
Public Transport: Extremely convenient! There is a Bus Stop (No. 43) right in front of the hotel. You can take it to the nearby station and catch a train into Paris city center, which takes about 40-50 minutes.
Driving to Disneyland: A major plus for families! It only took us about 40 minutes to drive to Disneyland Paris from the hotel.
Parking: For those driving in (we drove from Brussels), there is on-site parking available for approximately €16-€18 per day.
Room & Amenities 🛌
Family Room: We stayed in a room for four, which included a sofa bed as extra sleeping space. The room was functional and fit our family well.
Amenities: Typical for European standards, the hotel provides the basics: soap and shampoo. If you need extra items like toothbrushes or slippers, make sure to bring your own!
Dining & Service 🥐☕
Breakfast: We opted for the breakfast included. It was a standard spread—neither too fancy nor disappointing, just a solid ”okay” to start the day.
Service: The staff provided great service following European standards. They were friendly, smiling, and very helpful with all our questions.
Who is this hotel for? ✅
Ideal for travelers who have a car and want to avoid the high prices and traffic of central Paris, or families planning a ”split trip” between the city sights and Disneyland.
#ParisHotel #EuropeRoadTrip #DisneylandParis #FamilyTravel #TravelReview #France
GGuest UserThe hotel was beautiful and very relaxing. The reception staff were incredibly friendly and spoke both English and Spanish, as I don't speak French. I felt very welcome; they were very kind and attentive. I slept comfortably and safely. There was a shopping center nearby with everything you could need, and what my children enjoyed most was the children's entertainment area in the shopping center.
I didn't like the breakfast; there was very little variety.
GGuest UserWe were very happy and surprised by the size of our room. We had not taken the breakfast, so we have no comment on the food. We thought that 18,50 euros for breakfast was a bit too expensive for people who do not eat much in the morning.
GGuest UserA great experience overall. The hotel exceeded our expectations in comfort and service. The food at the hotel restaurants was excellent—especially the fish and chips, which my son absolutely loved.
All the staff were friendly, helpful, and made us feel truly welcome. A special mention to Sandeep at the reception—she was exceptionally warm, cheerful, and always welcoming. She made our stay feel even more pleasant and went out of her way to support and help us whenever needed.
Special thanks to her for the wonderful hospitality. We would happily stay here again.
Ccrystal:heartA good hotel for a one-night stay. Comfortable bed and pillows (high and low), you can hardly hear the planes, a large bathroom and the room itself. There is an iron and ironing board in the room. Good breakfast, there is hot food. Good shower.
Cons:
Dinner is expensive and there are few options, but for one time it is ok.
The rooms need renovation (old carpet, furniture). The toilet drain did not work well. There was no hair conditioner, only shampoo and shower gel and liquid soap.
If the price for this hotel is lower than other hotels at the airport, then I will definitely stay again.
Mmiss banzaiLove the style, chic and old school timeless. The rooms are super spacious and well decorated. The rate were fair, located near Charles the gaulleairport. The staff are nice and helpful. The check in a bit slow though because of only one staff. But it was fine. The hotel has two restaurants with decent foods. I totally recommend to come here. I love the vibe
GGuest UserVery disappointing stay
Unfortunately, my experience at this hotel was very poor. The management needs serious improvement, and the reception staff were not welcoming at all.
The first room I was given had a door that would not lock. After reporting this, I was moved to another room. However, the second room also had issues. The portable heater was broken and not working properly. I informed the receptionist, and someone came up to look at it. I was told it was fixed, but it wasn’t—the room remained cold throughout the night.
On top of that, I wanted to take a warm bath to get comfortable, but the bathtub tap was not working either.
Overall, the lack of proper maintenance and poor customer service made this stay very uncomfortable. I do not see myself returning to this hotel. They really need to do better.
GGuest UserEverything was perfect
1. Water fountain at the bar, which I can access whenever I want
2. Wonderful breakfast. They made the breakfast and you can get pancakes after 7! The food was warm and delicious. Which made my sterotype for French food more stronger than ever.
3. Large room, with good facilities. Nuke bath amenities, personal showrer and toilet!
4. The employees were one of the nicest and kindest people I've met in France. We have asked sever requests, and they helped us with thier best behavior. (I thought I might, could be spoiled if I stayed here longer lol)
Frankly, if my coworkers need to visit Eragny, I would strongly recommend this place, and my other two coworkers who had stayed with me, agreed.
Merci beaucope for every employee works in Hotel Mercure Cergy Ponposie.
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