4-Star Hotels in Incheon

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

I highly recommend this Atour Hotel! The service is incredibly warm and the staff are gentle and attentive. The room gets great natural light, is spotlessly clean, and the bedding is skin-friendly and comfortable for sleeping. The soundproofing is excellent. Breakfast offers a wide variety of choices, and the freshly made noodles are very popular. In the evening, they even offer comforting hot congee. The public areas are quiet and elegant, perfect for reading or relaxing. Overall, it offers great value for money, and you can see the thoughtfulness in every detail. It was a very relaxing stay, and I'll definitely stay here again next time I'm in town.

The front desks for all three hotels are in one location, and I was able to check in smoothly earlier than scheduled thanks to prior online communication. The hotel is very close to Unseo Station, and there's an Olive Young and several convenience stores downstairs, which is super convenient.

My room was very clean, and the front desk hep was extremely helpful and polite. I enjoyed the view from my room and it was fairly quiet. I would stay there again.

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This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

The room was fantastic! The only issue was the long queue at the front desk. The receptionist was incredibly patient, which meant each guest took a long time to serve, especially since there was only one male receptionist. Luckily, another guy showed up after a bit, speeding up the check-in process. Overall, it was a great stay. The room was very comfortable, and it's super close to the subway, so getting downtown was a breeze. For food, there are plenty of restaurants downstairs, plus convenience stores, and even instant noodles if you're in the mood. It's really convenient. There's also an airport shuttle bus; mine was free. I'm not sure if it's always free, so you'd have to ask.

I had a wonderful stay at The Week & Resort in Incheon. If you’re arriving at Incheon International Airport late at night, I highly recommend staying here instead of making the trip into Seoul. It’s only a short drive from the airport, making it the perfect place to relax and recharge before continuing your travels the next day. The resort is about 15 minutes from the airport and sits near the beautiful beaches of Yeongjongdo, offering a peaceful escape after a long flight. (Tripadvisor) The rooms were clean, spacious, and comfortable, and the overall atmosphere was quiet and welcoming. Waking up to the ocean views was an unexpected bonus! The staff was friendly, and the facilities made the stay feel more like a vacation than just an overnight stop. Whether you’re dealing with jet lag, have an early morning flight, or simply don’t want to travel into the city after a long day, The Week & Resort is absolutely worth the stay. It was the perfect way to start my trip, and I wouldn’t hesitate to book here again.

Clean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport. Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either.... Didn't have the shuttle bus both ways. So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.

This hotel truly understands the importance of details! The service was warm and efficient, the room amenities were thoughtful, and both the cleanliness and soundproofing were impeccable. The small farewell gift upon checkout was a delightful surprise. Highly recommend!