4-Star Hotels in Solidaridad

The hotel location was really great. It's just one street away from a very lively and loud street, so the hotel is in a calm location during the day. However, at night, during the weekends it still gets noisy until 2 am. It's only a five minute walk to the beach which was full of sargassum the time we were there. The room was a good size in the bed was very comfortable. We also used the gym which was fairly equipped and the pool look good, although very narrow. Our stay included breakfast, which was à la carte where you choose one main dish/person and 3 drinks (which only included black coffee, juice and tea). Not really worth it for a short stay in my opinion. First day we had an issue with the breakfast order and the restaurant staff handled it poorly, but it was ultimately resolved with the reception staff, Alma, stepping in. I have to thank Alma for being so understanding and kind to us, every day during our day. We also had an issue of missing some cash, and I think the manager handled it really well; the investigation, giving us the update, all of it.

Here’s a polished review you can use for the Wyndham Hotel Playa del Carmen: ⸻ Wyndham Hotel Playa del Carmen – Honest Review We had a very enjoyable stay at Wyndham Playa del Carmen overall! The customer service was truly amazing — we were even upgraded to a beautiful suite with an oceanfront view, which made a huge difference. The buffet was great with lots of options, and the staff throughout the hotel was consistently friendly and welcoming. However, a few things to note: there are very pushy salespeople around the property who are constantly trying to upsell timeshares and spa packages. It’s understandable, but it did get a little tiring at times. The hotel is directly on the beach, but the beachfront isn’t ideal for swimming since it’s very rocky and shallow. You need to walk about five minutes down to find a spot where you can comfortably swim. The overall vibe of the hotel is a bit outdated and cheesy — definitely a mixed crowd of younger people looking to party and older guests, giving it a bit of a “cruise ship” atmosphere. My husband and I had never done an all-inclusive before, and although we got an amazing deal, it’s probably not something we would repeat at this property. As for dining: • The buffet was solid — lots of choices, decent quality — I’d rate it a 7/10. • The two à la carte restaurants (that required reservations) were subpar, so we honestly preferred the buffet experience. • The sushi swim-up bar was a bit of a letdown; the sushi wasn’t great (but understandable given the location). Our only real disappointment was the hot tub — it was very tiny, difficult to find, far away from everything, and when we finally reached it on our last night, it was lukewarm and not fully functioning. Final thoughts: If you’re looking for a budget-friendly all-inclusive with great staff, decent food, and a nice view — this is a good choice. Just know it’s not super luxurious, and swimming directly in front of the hotel isn’t ideal. It’s located right in the heart of Playa where there are lots of partying going on, if you want that sort of scene. We’re glad we tried it, but we’ll probably explore other options and quieter locations next time.

This hotel is perfectly located on a block away from the main *****. You can hear the music carry over from nearby bars but that didn’t bother me, it’s expected in a location like this. Upon checking in they give you a tv remote and tell you not to move the thermostat. The AC was fixed to run all night and did not have an automatic feature, so it made for extremely cold nights. The reason I lowered the rating is the customer service. You are given only two towels and there was no hand towels at all. I tried calling the front desk but nobody answered the 6 times I called. I had to go down and grab one myself where I was asked to sign one out. No big deal. However, the following day housekeeping took this towel and never replaced it. I hope I don’t get charged for a small hand towel

The hotel is very clean and in a convenient location. A shopping mall on the pedestrian street is just next to the hotel. I took an ADO bus to the Carmen Seaside from the Cancun Airport and walked to the hotel in about 10 minutes. It's 10 minutes' walk from the Walmart Supermarket.

Unfortunately, the stay was disappointing because the room category I had booked and which was more expensive was not available when I checked in. The room I was assigned afterwards was so loud that I asked to be changed because it was impossible to sleep. The staff claimed that the hotel was fully booked, but rooms were available to book on various booking platforms! Strange.

We stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.

T'es bel hotel chambres spacieuses belle piscine A friendly staff right breakfast Sorry that the cappuccino of the morning is paying when you have it can lunch is included A tranquillity despite the location in the centre Very close to the road station I recommend

Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.

It is great resort with good location and amenities. But they need to have better response system for guest. particularly when some one calling from room For water or general amenities of room Pls improve house telephone response system. Also there sud not be any rationing on drinking water and coffee pods Only one coffee pod and limited nos of water bottles in a luxury resort is not expected !