5-Star Hotels in Dhaka

It was splendid. The receptionists are welcoming and understand English, was scared they won't understand. Their amenities are superb. Very clean, very posh. By the way, stay away from the minibar snacks, that's a deadly trap I fell for...lesson learnt. Thanks for the wonderful stay.

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

First time visiting Bangladesh, so I chose an international chain hotel that had recently been renovated. There were quite a few Chinese guests, and the facilities met the standards of a domestic four-star hotel, which was better than I expected. The price was also reasonable. The security guards at the entrance were very responsible, and I felt quite safe, which is the most important thing.

The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍 I will stay at this hotel again next time😊

Overall, I really liked everything. The hotel is clean and quite new. The breakfasts aren't very diverse but they are tasty. There's a dedicated floor for the fitness area and another for the spa, pool, and a very good sauna. The massage room wasn't working, which was a bit disappointing. The location is excellent, and the rooms have heating, though it was turned off at 10 AM on our check-out day.

The staff are courteous and helpful. The hotel is okay but bit old. It may benefit from refurbishment, especially the toilets and showers. The food has varieties in some extent but beef items which are inconvenient for me or many Hindu people, are too many.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

The breakfast have a good selection of choices and it is different everyday. Stayed here for 4 nights and enjoy it. The people in Bangladesh are courtesy and welcoming. Everyone is helpful and the area of this hotel is near to many other food choices of walking distance of 10-15 mins. The next biz trip will still select this hotel as my choice of stay.