5-Star Hotels in Harbin

This hotel is housed in a magnificent building with a century of history, reportedly once the residence of a Russian Grand Duke. Upon entering, you're greeted by staff dressed in elegant period costumes, who are beautiful, dignified, and incredibly welcoming. Inside, you'll find a century-old elevator still in operation, a lavish lobby, and a wide selection of imperial costumes available for photo opportunities. The rooms are spacious and comfortable, featuring a stunning, bright, and elegant domed hall, and the Baroque-style rooms are exquisitely luxurious. The blend of ancient architecture with modern smart toilets enhances your stay perfectly. The hotel also provides a complimentary fruit platter, and the minibar is stocked with Madieer ice cream and Kvass for you to enjoy. If it's your birthday, the kitchen prepares a beautiful cake to celebrate, and the restaurant even offers complimentary birthday noodles. A big thank you to everyone there! Every staff member in the restaurant was incredibly enthusiastic and deserves high praise. Upon check-out, they even provided a parting gift (as shown in picture 1). The hotel's location is exceptional; a right turn outside leads directly to Central Street, and a left turn brings you to the Red Brick Morning Market in just a few minutes. In short, if I ever return to Harbin, I would choose this hotel again.

The hotel offers a free shuttle service and has a lovely back garden. With an amusement park nearby and fantastic amenities like a gym and swimming pool, it really exceeded my expectations! The common areas are also clean and comfortable. The front desk staff were excellent, very professional and provided clear check-in instructions. Housekeeping was meticulous and the room was spotless, with plenty of toiletries. Highly recommended, it's a pet-friendly hotel too!

Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip. The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough. Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel? Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘

This hotel completely exceeded my expectations, a definite five-star rating! From the birch forest decor at the revolving doors of the lobby to the breathtaking high-altitude views from the 43rd floor, everything was superb. The front desk lady was incredibly nice and helped upgrade our room. As soon as we entered, we were captivated by the incredible views from the large bathtub. The room's minibar even offered free Kvass, and all the toiletries were L'Occitane. The breakfast spread was extensive, and the hotel's pool area included a jacuzzi and a steam room. The self-service billiards room on the second floor was fantastic, with a standard snooker table, a clean and tidy environment, massage chairs, and a reading nook. Upon check-out, the butler even gifted us some facial masks. I'll definitely be back the next time I visit Harbin. BTW, the hotel offers a free airport shuttle, just be sure to check the departure times. Highly recommended!

The room was huge, we didn't even have enough time to enjoy it all in three days and two nights, haha! The hot springs were clean! The 'yin-yang' hot pot-style pool was hilarious! The outdoor swimming pool was also fantastic! The water was so clean, and there were interactive activities at 3 PM which were a lot of fun! The staff were also very enthusiastic ❤️

The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.

The environment here is really great. We had a two-room suite, and the kids' room had a car-shaped bed with side rails, so my child slept very safely. The service was excellent, and the breakfast was incredibly rich and varied. I'd especially like to thank Ms. Song Chunyong from the restaurant for taking such good care of my child. Several other ladies in the restaurant were also very attentive, proactively asking if we needed anything and preparing food for our child. The front desk staff were also very welcoming; they kindly extended our check-out time to 2 PM since our child was napping. We come here every week and always feel comfortable and at ease during our stay.

The hotel. The breakfast selection is rich and delicious, with fresh squeezed juice and a great noodle station. I'd give the breakfast a full score. The breakfast service was also good. The account manager, Manager Zhu, was warm, friendly, and provided thorough and attentive service. The bedding and air conditioning were comfortable, and there was plenty of water and tissues. The pool reception didn't provide towels, and the electronic scale was broken, which could be improved. The executive lounge has great views. I suggest improving the variety and quality of the food there.

We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!

When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.